International Student Service Representative

Zoni Language Centers, a world leader in international language education is seeking a FT Multilingual International sales/customer service professional (preferably Spanish/Korean/Japanese/French/Italian) for an immediate opportunity in Manhattan. Must be able to work on a flexible schedule. Individual will have the opportunity to interact within a multicultural environment.

• Responsible to interact with students to provide information in response to inquiries about programs and/or services with high quality of customer service
  
  
  
  
  
• Resolve and handle student requests, questions and complaints by thoroughly analyzing each situation to determine best use of resources
  
  
  
  
  
• Plan, organize and coordinate recreation/extra-curricular activities and events for the students
  
  
  
  
  
• Coordinate and make arrangements for students accommodations and hotel reservations in all campuses according to students requirements and needs excluding Manhattan campus
  
  
  
  
  
• Answer telephone calls
  
  
  
  
  
• Prepare reports
  

• Fluent in English and other languages preferably Spanish/Korean/Japanese/French/Italian
  
  
  
  
  
• Able to work flexible hours
  
  
  
  
  
• 1 year experience in Customer Service or great interpersonal skills
  
  
  
  
  
• Motivated self starter
  
  
  
  
  
• Enthusiastic
  
  
  
  
  
• Organized
  
  
  
  
  
• Detail-oriented
  
  
  
  
  
• Associates/Bachelors degree preferred
  
  
  
  
  
• Knowledge of MS Office (Word, Excel, Access, Outlook)

Base hourly rate + Commission

Benefits!