Penncare Inc. is one of the leading public safety product providers in the region. Public safety technologies help emergency response professional’s aid civilians in the event of a disaster. Over the last several years Penncare has invested in extending its reach leveraging the full capabilities of the internet. This job opportunity is intended to augment Penncare’s strategy of expanding its client base nationwide. The company is focused on hiring local talent to support their growing needs.

LEARNING OBJECTIVES / EXPECTATIONS FOR THE FIRST 90 DAYS:
1. Learn to work with a growing team with evolving expectations.
2. Hands-on experience in supporting the product content for both Penncare’s retail and wholesale shopping cart systems.
3. Ability to handle a project from inception to implementation.
4. High-level understanding of Penn Care’s diverse product offerings.
5. Ability to communicate with a broad customer base, via live chat, email and on the phone.
 
POSITION DUTIES AND RESPONSIBILITIES:
• Learn to work with Penn Care ecommerce and in-house order entry/accounting systems.
• Deliver finished projects within established timelines.
• Manage client expectations when applicable.
• Train clients on how to use both retail and platinum shopping carts systems.
• Work with the Penn Care sales management team to develop, implement and support a comprehensive telesales and ecommerce marketing strategy.
• Interface with and manage outside vendors as required.

MINIMUM QUALIFICATIONS:
• Marketing major or comparable experience
• Proficient knowledge of Microsoft Office based products including Word, Excel and PowerPoint.
• Excellent written, verbal and listening communication skills.
• Must be team oriented as well as self-motivated enough to be able to work with little supervision.

• Hours must be worked from the corporate HQ location in Niles, Ohio from 8:00 am – 5:00 pm, Monday through Friday.