Serco North America is a leading provider of highly innovative, fully integrated solutions in information technology, professional services, human capital management, engineering and logistics, national security, and intelligence. By “bringing service to life,” we transform how our clients achieve their missions.

The recent acquisition of SI International, a premier provider of information services, technology, and network solutions, provides an even stronger platform from which we now serve every branch of the military, numerous federal agencies and the Intelligence Community.

Together, our exceptional staff improves services by managing people, processes, technology, and assets more effectively. And, we help instill a more stimulating, high-performance culture where people feel they can really make a difference.

Headquartered in Reston, VA, Serco NA has approximately 11,500 employees, annual revenue of $1.3 billion and is part of a $5 billion global business that has helped transform government and public services around the world.

Jr Hardware/Equipment Engineer Technician (32157)

Description

Installs, troubleshoots, and maintains ITS products/equipment.  Identifies, analyzes, and repairs device failures, helps direct field crews to replace parts as needed. Performs a wide variety of troubleshooting across the network and helps manage the asset tracking system. Requires a bachelor's degree and 2 years experience OR 4 years experience in the field. Necessary device experience must includes; CCTV cameras and encoders and video transmission strategies, serial (RS-232) devices, terminal servers and Ethernet switches.  Troubleshooting these devices across the network is the norm, field visits are the exception.  Familiar with standard Intelligent Transportation System (ITS) concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. Must be able to lift 25 pounds.  A certain degree of creativity and latitude is expected. Typically reports to a supervisor or manager.

Necessary device experience must includes; CCTV cameras and encoders and video transmission strategies, serial (RS-232) devices, terminal servers and Ethernet switches.

Requires a bachelor's degree and 2 years experience OR 4 years experience in the field.

Serco recognizes that it takes a diverse workforce with unique talents and perspectives to solve the challenging problems of our clients. We invite you to become a part of our dynamic team.