The award-winning Institute of Culinary Education (ICE) is seeking Financial Aid Counselors to provide top-notch service to its student body in the newly-established Office of Financial Aid.  The position is the forefront for students seeking eligibility information for the financial aid they will need to attend culinary school at ICE.

The candidates are resourceful, outgoing individuals that are very comfortable talking to the public in small or large groups.  The new Financial Aid Counselors will enter the Office of Financial Aid on the ground level - learning eligibility requirements, rules and regulations, workflow, and software systems to apply and administer financial aid from the experts.  They will meet with students and parents to explain the application process, and guide them through it (communicating in person, on the phone and via email).  They will learn department policy and procedure, and in some cases, help shape and draft it.  Overall, the candidates are eager to learn and contribute to a busy, fast-paced environment.

In due time and with success in the role, the position is poised for growth, opportunity and advancement - based on your drive, positive interaction with the student body, tangible results, and the overall impact on the department.

Last, but not least, the candidates should have a strong interest in the world of food and a deep appreciation for education.

Responsibilities:

• Counsel and advise students and parents on financial aid application procedures and processing requirements
  
• Ability to effectively communicate instruction in person, by phone and email
  
• Review financial aid forms and supporting documents to insure accuracy and consistency
  
• Proficient with basic mathematical calculations to calculate aid
  
• Determine eligibility and process education loans for eligible applicants
  
• Do all follow-up needed to complete the application
  
• Other duties as defined by management
  
• Coordinate with Admissions representatives to provide an effective and seamless student enrollment process
  
• Maintain consistently clean files in compliance with Federal and company regulations

Skills & Qualifications:

• BA/BS degree is required
  
• Excellent interpersonal and customer service skills
  
• Proficient with Microsoft Office Applications, specifically Word and Excel
  
• Ability to function comfortably in an innovative, dynamic, highly computerized environment
  
• Outstanding written and oral communication skills
  
• High energy level, ability to work well under pressure - and great customer service skills in a fast-paced, student-centered environment
  
• Highest standards of ethics

The position is full time and requires flexibility to work evening and weekend shifts according to department rotation – set in advance. 

The Financial Aid Counselors will work with an outstanding, entrepreneurial management team and staff in an environment that supports and rewards creativity, integrity, performance, professional development, and team involvement. We also have fun in the process! Please visit our website prior to applying at http://www.iceculinary.com .

About ICE:

The Institute of Culinary Education (ICE) was established in 1975 and has since grown to be one of America’s leading culinary schools.  ICE has three divisions: career training, recreational, and special events.  Graduates of ICE’s career training programs are highly regarded by America’s top chefs and restaurateurs and many have become culinary leaders.  The recreational program offers 1,700 hands-on cooking, banking and wine education classes annually to over 26,000 students and the special events division hosts over 700 hands-on corporate, private and press events each year.  ICE’s 42,000 square foot state-of-the-art facility is located at 50 West 23^rd Street in New York City.  The school just won the coveted 2008 IACP Award of Excellence in the Vocational Cooking School category presented by the International Association of Culinary Professionals, considered by many to be the “Oscar” awarded bi-annually in the category.

ICE is offering (upon successful completion of the introductory period):

• Attractive, competitive compensation package
  
• Benefits package including health, dental, and vision insurance
  
• 401k participation
  
• Free recreational classes
  
• Plenty of ‘tasting’ opportunities and the waft of wonderful aromas during the business day!

To apply:

§         Email resume, cover letter, and salary requirements as Microsoft Word attachments to fa@iceculinary.com , Subject: FA Counselor

§         Only applicants meeting the position’s requirements (and providing salary requirements) will be considered

§         Do not submit your application through a third-party service: it will not be considered

§         No phone calls, resumes via postal mail, or walk-ins please

The Institute of Culinary Education is an equal opportunity employer.