Key Account Manager

The Key Account Manager I is responsible for managing  key accounts as the "B" call leader which includes distribution and space management, execution of ads, promotions, and displays. He/she ensures correct relative retail pricing and interacts with customer buyer level. 

• Directly supports one or more key customer relationships.
• Ensures compliance with key account plan at market level and represents local market in key account process.
• Supports account planning process including trimester marketing calendar and sales execution framework 
• Delivers annual customer plan for sales and gross margin
• Conducts/coordinates store-level surveys.
• Reviews product void and lift analysis and determines appropriate action.
• Provides recommendations to Sales Manager/GM on RFPs/bids.
• Coordinates, communicates, and monitors monthly price changes.
• Ensures agreed to activities with customers are executed.
• Ensures coordination with A/R.
• Manages value via trade spend and execution of ads and marketing plan.
• Conducts customer business reviews and sales presentations with customers.
• Aligns with GM/SM on execution needs for customer accounts.
• Provides accurate and timely execution of administrative duties
• Manages customer service/complaints.

• Performs other duties as assigned.

   

   

• Bachelor's degree preferred.
• A minimum of 5 years sales experience, preferably in consumer product goods.
• Ability to demonstrate solid sales track record.
• Proficiency in Microsoft Office Suite. 
• Excellent verbal/written communication and presentation skills; bilingual in Spanish preferred. 
• Skill in organization, time management, prioritization, and attention to detail. 
• Ability to adapt to changing organizational and operational needs. 
• Strong team player who is able to work across multiple functions and disciplines. 

Dean Foods Company is an Affirmative Action/Equal Opportunity Employer.  M/F/D/V