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Lead Customer Service Agent


Job Summary

Johnson Controls
High Point, NC
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Lead Customer Service Agent

About the Job

What you will do

• Point of contact for all National Account suppression services & inspections. 
• Scheduling & dispatching suppression services & inspections. 
• General phone duties. 
• Ensuring that material orders are fulfilled as needed. 
• Billing for all suppression services. 
• Filing & other duties as assigned



What we look for


  • High School Diploma or equivalent, successful completion of Associates Degree or higher preferred

  • Proficient in Microsoft Office including – Outlook, Word, Excel etc.

  • Strong written and verbal communication skills

  • Strong ability to handle multiple priorities in a fast paced environment

  • Must possess excellent organizational skills

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.



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