At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you‘re new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products-and the trails, slopes and waterways where we play.

Each year, REI donates millions of dollars to support conservation efforts nationwide, and sends scores of volunteers to build trails, clean up beaches, and teach outdoor ethics to kids. Through responsible business practices, we strive to reduce our environmental footprint.

• Company:
  REI, (Recreational Equipment, Inc.)
• Location:
  Kent, WA 98030
• Job Category:
  IT/Software Development
• Industry:
  Retail
• Status:
  Full Time, Employee
• Career Level:
  Manager (Manager/Supervisor of Staff)

• Contact Name:
  REI, (Recreational Equipment, Inc.)
• Contact Address:
  Kent, WA 98030
• Reference ID:
  256MON

Want to work at a place where you can be yourself, be heard and be respected while having a job that challenges you? It's one of the reasons we've been consistently recognized by FORTUNE Magazine as a "100 Best Company to Work For."



REI's Corporate Headquarters is located in Kent, Washington. REI offers a great work environment that balances hard work with time off to play. We offer an excellent compensation package, flexible benefits, an outstanding retirement plan, incentive program, relocation assistance, a generous merchandise discount to help you enjoy your free time, and - most importantly - a work environment where respect for the individual and teamwork are our fundamental employee values.



The best news is��we're hiring. We are seeking a Lead Data Center Operator.



As the Lead Data Center Operator at REI you will provide a variety of oversight for the Data Center production environment including the analysis and support of moderate to complex computer systems and software. You will work closely with the Data Center Manager and other Shift Leads to ensure that strategic goals of the Data Center are met. Activities include resolution of moderate to complex issues pertaining to operations including installations, setups, error messages, online transactions, system status and down-time procedures. You will ensure user satisfaction by providing preventative maintenance, troubleshooting and quick resolution for moderate to complex problems in the following disciplines: application administration, deployments, system monitoring, security, storage (backup/recovery), disaster recovery / business continuation, and service management.

Bachelor's degree in computer science, or equivalent training and experience.

7+ years Information Systems experience.

Understanding of Information Technology Infrastructure Library (ITIL) best practices for providing service.

Thorough knowledge of appropriate monitoring, backup, scheduling or deployment software.

Knowledge of the IT procurement process.

Experience with retail point-of-sale systems, personal computers and typical distribution center equipment.

Knowledge of iSeries, AIX, Windows, UNIX and Macintosh operating systems, and others as introduced.

Knowledge of local and wide area network (LAN/WAN) infrastructure components and ability to troubleshoot and collaborate with staff and vendors to resolve problems.

Experience supporting multiple data centers, preferred

Operation experience running and supporting SAP platform, preferred

Availability to support multiple shifts and flexibility tp support rotating schedules, required.



REI's Corporate Headquarters is located in Kent, Washington. REI offers a great work environment that balances hard work with time off to play. We offer an excellent compensation package, flexible benefits, an outstanding retirement plan, incentive program, relocation assistance, a generous merchandise discount to help you enjoy your free time, and - most importantly - a work environment where respect for the individual and teamwork are our fundamental employee values.



Got the skills and knowledge? Enjoy working on a team where your initiative helps everyone achieve higher goals? If this sounds like your kind of place, come check us out. REI.com/jobs



REI is proud to be an Equal Opportunity Employer.