What we offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there are many opportunities to advance your career – we’ve proven this throughout our 50+ years in business. And, we’ll help you achieve your own career goals. Here’s how:

• Base salary + paid overtime and comprehensive benefits.
• 401K and Employee share purchase plan both with company match.
• Ongoing training, professional development and tuition reimbursement.

The Opportunity:
Are  you a confident, outgoing person who is committed to amazing customer service? Do you thrive in a fast-paced work setting?  In this role you'll:

• Make outbound phone calls to bidders after our auctions.
• Customize call scripts to understand customers' needs.
• Maximize potential sales opportunities with each customer.
• Capture accurate data about our customers, and notify our sales team about referrals and leads.
• Forward customer concerns to appropriate departments or individuals.
• Continuously grow your knowledge of our services.
• Meet assigned quotas.

Here's what you'll bring:

• A high school diploma or GED is a must-have.
• Ideally, you have 1 or 2 years of experience in telesales, or have worked in a call center setting.
• Ability to travel internationally for training.
• Excellent verbal and written communication skills in English are required.
• A friendly, professional phone manner.
• You're fearless about speaking to people you don't know.
• A natural curiosity, and you listen well to others.
• Strong computer skills and experience with MS Excel and Word, plus good attention to detail.
• Able to meet goals under pressure in a fast-moving work setting.
• You can make your point without coming across as aggressive.
• A quick thinker, and you make good decisions.
• You like to work hard, but still have fun on the job.

Interested?
Are you the person we’ve described?  Please apply early so that you won't miss this opportunity. This posting will close as soon as a competitive candidate pool is identified.

To learn more about working at Ritchie Bros. Auctioneers, visit our careers page @rbauction.com/careers. Or, you can get some face-time with our recruiters @facebook.com/rbcareers.

Ritchie Bros. is committed to employment equity and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. We thank you all for your applications; however, only those selected for an interview will be contacted. Candidate selection is made by the Recruitment Team in Vancouver, Canada. Only electronic applications can be accepted.  No agency calls, please.