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Lead Service Technician Fire a...


Job Summary

Johnson Controls
Omaha, NE
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Lead Service Technician Fire and Secruity

About the Job

you will do

Perform service and new installation commissioning activities on
fire alarm, access control, CCTV, intrusion alarm and intercom systems

Supervise and inspect the installation of equipment to meet customer
expectations and manufacturer specifications

Field coordination and communication, system programming, commissioning, AHJ
testing and training on new system installations

Evaluate and diagnose equipment that requires servicing as well as
troubleshooting potential field wiring problems

Provide specific solutions and recommendations to customers on the most
efficient and cost effective method in restoring a specific system back to
normal condition

Manage assigned Electronic Systems service calls in regards to field labor
hours estimated

Customer satisfaction through coordination,
response to customer requests and problems and clear communication skills

Prepare reports on daily activities

May be required to work overtime

Read and understand complicated blueprints,
diagrams, schematics, submittals, software/system programs, and
operation/product manuals

Required to lift and or carry equipment and
tools, which may be over forty (40) pounds Working environment may involve
climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
Capable of working in cramped workspaces such as ducts, crawl spaces, above
ceilings, etc.

Must adhere to all OSHA and JCI safety policies
and procedures

Complete mileage and monthly vehicle reports in
a timely manner

What we look for

2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems
Demonstrate working knowledge of electricity and electronics In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
Ability to effectively work independently
Demonstrate a high level of customer service
Be able to carry and move equipment/tools weighing up to 40 pounds
Minimum high school/trade school graduate, military, or two year Associate degree in a technical field involving electronics or computers
Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
Working knowledge of IT network systems
Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
Excellent verbal and written communication skills
Ability to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.

 Johnson Controls is an equal employment opportunity and affirmative
action employer and all qualified

applicants will receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status, status as a
qualified individual with a disability, or any other characteristic protected by
law. For more information, please view 
EEO is the Law. If you are an
individual with a disability and you require an accommodation during the application
process, please visit accommodation during the application process, please


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