Essential Functions

• Maintain the highest level of professionalism at all times when interacting with internal and external customers.  Demonstrate a positive attitude and commitment to quality customer service.
• Contribute to a positive team environment by demonstrating a strong work ethic, effectively communicating with others, and proactively anticipating attorney and client needs.
• Prepare accurate work products within designated timeframes including memos, letters, charts, briefs, pleadings, agreements, and other such documents specific to applicable practice areas.  Proofread all such documents for content and context.
• Answer and screen telephone calls, respond appropriately to client requests, and coordinate communications between clients and attorneys.
• Prepare and maintain client, office, chronological, and other files.  Maintain up-to-date and orderly indexes for legal documents.
• Receive, sort, and prioritize incoming mail.  Update periodicals and loose leaf publications.
• Accurately enter attorney time, prepare and/or review client billings as necessary, and coordinate with the Billing Department to resolve any client billing questions or issues.
• Maintain accurate and up-to-date recordkeeping systems including electronic files, databases, etc.
• Provide general administrative support including copying, faxing, mailings, document delivery, travel arrangements, meeting arrangements, and calendar coordination.
• Receive and greet clients upon arrival.  Participate in and assist attorneys and clients during meetings as requested.
• Assist attorneys with administrative tasks related to firm business, external legal industry groups and activities, and continuing education.
• Participate in providing back-up coverage at reception desk when needed.
• Complete special projects and other assignments as requested by attorneys, the office manager, or members of firm management.

Requirements