Quorum Federal Credit Union was established in 1934 as an employee benefit for everyone in the Kraft Foods family. We now serve over 46,000 members—from more than 50 companies—placing us amongst the largest credit unions in the nation. We offer the same services as a typical bank, with low or no fee accounts and programs. Our employees receive ongoing technical and career development training, support for continued education, opportunity for growth and competitive benefit and bonus programs.  Our core values are: Integrity and Trust, Accountability, Flexibility, Teamwork and Innovation.  We are looking for people who will uphold our values and live them out on a daily basis.  Recognizing that our employees have a life outside of the office, we understand the importance of balance and our culture supports a happy medium between work and life.

We are currently seeking a Quality Control Support Representative to join our team in our Purchase, New York headquarters.  Responsibilities of this position include:

• Performing post-closing quality audits and documentation reviews on all loans to ensure data integrity and proper input into the loan servicing system.


• Accountability for satisfactory eligibility review and tracking of student loans.


• Ensuring timely delivery, assignment preparation and submission of first mortgage loans to the investor.


• Maintaining all original first mortgage documents in-house.


• Following up (with appropriate parties) and maintaining document inventory for both 1st and 2nd recorded mortgages and all other ancillary documents to protect the Credit Unions lien interests.


• Ensuring all loan documents are scanned into our document imaging system.


• Timely ordering of first mortgage reports such as, appraisals, floods, and title.


• Processing mortgage application fees and rate lock fees/refunds.


• Supporting Management with Internal/External Lending Audits. 


• Monitoring and reconciling various reports, interacting with appropriate departments to ensure data integrity.


• Actively working with management and staff seeking ways to enhance and automate processes.


• Requesting, tracking and reviewing documentation required to complete loan transactions.


• Performing additional duties as required.

Essential Skills, Knowledge and Requirements

• High School Diploma or equivalent, college Degree preferred with 1 - 2 years of related experience at a credit union, bank or other financial institution.


• Good communication and interpersonal skills, ability to work in a team environment.


• Detail oriented.


• Must have effective computer skills with good problem solving abilities. 


• Knowledge of current word processing and spreadsheet computer software preferred.

To learn more about our organization, please visit www.quorumfcu.org

To apply for this position, please visit http://QuorumFCU.applybyweb.com/nonexempt

EOE M/F/D/V