Loan Processor (Consumer Direct) - Phoenix, AZ

Status:Full Time, Employee
Job Ref Code:090058980
Job Location:Phoenix, AZ 85001

As a Loan Processor, you will:

Process and prepare for closing, retail mortgage loans (conventional and government, purchase and refinance) under various loan programs in accordance with policies & procedures

Work directly with customers to achieve an ideal customer experience

Register loans on the origination system and maintain system accuracy

Review rate lock and point objectives for accuracy

Ensure overage and underage is approved as well as waiver of any fees

Set up files and order all necessary exhibits for appraisals and credit reports

Check alternative documentation for accuracy and potential problems

Order title insurance, flood and tax certificates and surveys, reviewing for problems upon receipt

Review all documents, prepare and calculate income and assets thoroughly before submission to underwriting

Obtain and review documents for acceptability against loan conditions with the loan officer, coordinate with buyers, sellers, title companies, escrow agents, surveyors and real estate agents to obtain additional documentation, complete loan submissions and perform closings

Manage pipeline via weekly pipeline report

Handle complex files




Two year minimum mortgage loan processing experience required

Previous underwriting / validation experience preferred

Knowledge of federal and state regulatory requirements a plus.

Computer proficiency in MS Office and desktop applications.

Excellent communication and organization skills

Ability to multi-task and operate in a high-volume, fast-paced environment.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.