ESSENTIAL DUTIES AND RESPONSIBILITIES
- The associate is responsible for the functions below, in addition to other duties as assigned:
- Monitor the daily activities of assigned store and prevent internal and external (shoplifting/theft) losses.
- Maintain the physical security of assigned store by conducting daily audit of store to ensure that all alarms, closed circuit television (CCTV), and locks are functioning properly.
- Conduct routine bag checks on associates and maintain log book.
- Conduct Electronic Article Surveillance (EAS) audits and maintain log book.
- Train store associates on loss prevention policies and procedures and shrink management.
- Assist Loss Prevention Manager with internal investigations and other special projects as necessary.
- Assist DM/PMD/LPM in completing SMT’s.
- Complete safety and sanitation reports and take corrective action to solve issues.
- Monitor receiving procedures to ensure compliance with company policies and procedures.
- Manage customer service and duties assigned by the store manager.
- Uses civil demand and/or arrest when necessary, following all company policies and procedures.
Education and/or Experience
High school diploma or general education degree (GED), plus one (1) year experience in business or retail; or equivalent combination of education and experience.
The following qualities are required:
· Minimum age of 21 years old.
· Ability to pass drug test.
· Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
· Ability to preserve confidentiality of information.
· Ability and willingness to move with purpose and a strong sense of urgency.
· Ability to work weekends on a frequent basis.
· Ability to work extended days on a frequent basis.
· Ability to work day or evening hours.
· Accuracy and attention to detail.
· Ability to work within strict time frames and resolute deadlines.
