Looking for a Loss Prevention Specialist !!

Join our team as a Loss Prevention Specialist, at Starboard Cruise Services, the world’s largest and leading duty free onboard retailer.  Starboard is a wholly owned subsidiary of Louis Vuitton, Moet Hennessey and is a multi-national, multi-cultural growing company.  Starboard operates duty free and travel retail shops on 82 ships worldwide, representing major cruise lines. 

With more than 1,000 employees around the world and corporately based in Miami, Florida, the employees at Starboard Cruise Services share a common set of core values and goals based on teamwork, communication and results.  We fully support the notion that our success is driven by our ability to attract, develop, and retain high quality talent who will thrive in our fast-paced environment.  This is why we are committed to our vision as the world-class travel and leisure retailer.  We can provide talented candidates with a fast paced, ever changing exciting work environment that will challenge you to use your leadership and management skills.

POSITION SUMMARY:

This position is responsible for leading the Loss Prevention efforts within an assigned cruise line while reinforcing policy and procedure and emulating the company’s corporate culture.

PRIMARY RESPONSIBILITIES:

• Deliver standard training for store teams on Loss Prevention initiatives.
• Work with district management and store management on addressing Loss Prevention issues within assigned area.
• Manage shortage control and loss prevention programs in shops to meet inventory shortage goals.
• Lead and monitor Loss Prevention training for Gift Shop Managers, Assistant Gift Shop Managers and Sales Associates within an assigned cruise line.
• Manage the Loss Prevention Audit program to ensure frequency of audits is maintained throughout assigned area and compliance levels meet company guidelines.
• Manage reduction programs in high-loss shops to ensure compliance levels meet company standard and loss prevention goals are achieved.
• Plan, direct and control all internal/external investigations within assigned area.
• Initiate appropriate strategy to bring internal and external investigations to a successful and lawful conclusion.
• Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction.
• Complete all special projects as assigned.
• Develop and maintain positive working relationships with all local officials and agencies and ship officers.
• Conduct ship visits and audits and provide meaningful feedback and solutions to resolve concerns.
• Assist in development of programs to reduce inventory shrink and controllable losses.
• Review, analyze and react to past and present numbers relating to shrink.
• Conduct Physical Inventory and Departmental cycle counts in all shops within assigned cruise line.
• Partner with Inventory Control Analysts and District Managers to resolve any open issues discovered while reconciling an inventory count.

JOB SKILLS REQUIRED:

• Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint)
• Ability to maintain composure and make decisions in emergencies and other stressful situations
• Flexiblity – Must be able to work all shifts (mornings, afternoons, evenings, weekends, and overnights) & travel as needed
• Ability to train others and mentor staff members
• Strong interpersonal and organizational skills
• Strong written and verbal communication skills

EXPERIENCE/EDUCATION REQUIREMENTS:

• Minimum (4) years of Loss Prevention experience (preferred)
• Wicklander certification or other interview training
• Must be proficient with Microsoft Excel, Word and Office programs