Direct Response Technologies, Inc.

Managed Services Consultant

Direct Response Technologies, Inc. is an industry leader in media services and technology solutions for the direct marketing industry.  We provide technology solutions to leading Internet marketers, helping them to effectively manage their keyword placements within the major PPC search engines and to power their advertising networks. All of this has been built on a solid foundation of open source tools including Linux, Apache, MySQL and PHP-LAMP.

We are currently seeking to fill a Managed Services Consultant position. The work is challenging yet rewarding and Direct Response offers opportunity for growth to a systems engineering, sales, or project management career path.

Job Description

•          Provide technical assistance for clients on our DirectTrack product

•          Respond to client’s help desk tickets via e-mail and phone

•          Candidates should have customer support experience or a willingness to work with clients.

•          This position requires a degree of direct client contact.

Required Experience

•          B.A./B.S. degree

•          Strong understanding of HTML

•          Strong verbal and written communication skills

•          Excellent organization skills

•          Strong troubleshooting and problem solving skills o Need to be able to replicate users tech problems, identify and correct the issue, and clearly communicate the solution

•          Comfortable with technology

•          Application product support

•          Minor object oriented programming skills a plus

•          Minor SQL skills a plus

We are looking for candidates who are driven, career-focused, and have demonstrated an ability to work autonomously.  Successful employees in the Managed Services Consultant position have demonstrated the ability to quickly master our products both functionally and technically.

We offer a competitive salary, incentive plan, and a comprehensive benefits package.

For immediate consideration, please apply by submitting a cover letter, resume, and salary requirements to hr@directresponse.com . Please identify the position for which you are applying in the e-mail subject line and in your cover letter.