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Function: Communications
Family: Communications Business Partner
What Communications Bus Partner contributes to Cardinal Health
Communications Business Partner is responsible for the development and implementation of communications strategies in support of a specific business sector/segment, corporate staff function or key initiative.
What is expected of you for success in your role
- Demonstrates comprehensive knowledge of communication processes, principles and best practices
- Collaborates with senior segment leaders on communication strategies to achieve business objectives
- Recommends and applies communication best practices within complex environment
- Leads complex communication projects
- Identifies, manages and aligns communication resources as appropriate to meet complex objectives
- Identifies needs and develops and leads key department/business complex communication projects
What is expected of you and others at this level in Communications for functional success
- Proactively develops and maintains broad knowledge of the technical disciplines in own functional area(s); applies broad knowledge of trends.
- Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success.
- Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications.
- Jointly develops practical implementation plans that consider cultural sensitivities with other accountable parties.
- Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards.
Accountabilities in this role
- Develops EIT communication/change management strategy based on near-term priorities and longer-term vision, partnering with Chief Information Officer and lead IT strategist.
- Leads and directs internal communication to support EIT goals and projects, as well as other business requirements, using the most effective communication channels based on audience needs and preferences.
- Identifies and develops positive working relationships with target employee groups at all levels.
- Ensures that project updates are appropriately communicated to leadership, stakeholders and key customers and that input is obtained on communication plans and messages.
- Supports and reinforces training programs for new Cardinal Health systems and processes.
- Ensures that project success metrics and milestones are achieved.
- Coordinates efforts with other functional groups such as Operations, Sales, Inventory, HR, Legal and Quality & Regulatory Affairs as well as the business segments.
- Provides regular updates on projects.
- Other responsibilities as assigned.
Qualifications
- Bachelor's Degree (major in marketing, communications, web design, fine arts, graphic design, journalism, English or related field)
- 6-8 years work experience in related field.
- Advanced knowledge and experience with MS Office programs and related marketing/communications technologies
- Strong ability to develop and implement strategies and programs that support and help meet business objectives.
- Experience in health care industry and advanced degree (Master's) a plus
- Strong written and interpersonal communication skills
- Strong project management skills
- Experience in large-scale change management initiatives
- Demonstrated experience with a variety of communication vehicles (print, web, video, scripts, presentations) and, preferably, experience with "new media," i.e. social media and collaboration sites
- IT experience is a plus
