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Manager II (Macro & Robotics A...


Job Summary

Atlanta, GA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Manager II (Macro & Robotics Automation)

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

The Manager II (Macro & Robotics Automation) position in Anthem's Claim automation team is responsible leading a team dedicated to automation development supporting the claims organization. The ideal candidate will have a strong background in macro and robotics automation and with a minimum of 5 years of experience. The candidate must have automation experience working with agile and waterfall delivery. This role will be technical as this is not an administrative management position. It is a deeply tech execution-oriented role, with a heavy emphasis on RPA and the related tools.

Primary duties may include, but are not limited to:

  • Provides leadership in motivating the associates to accomplish the claims automation opportunities for the claims organization.
  • Has experience leading geographically diverse teams to include off-shore development.
  • Manages multiple plan of record projects; delivers and supports software system solutions that support the operations of the claim automation team.
  • Works closely with system analysts, developers, stakeholders and business leaders to define and manage execution of projects
  • Works with the business to set the priorities for the team. Communicates and oversees the delivery of the priority delivery items.
  • Implements the policies, practices, and procedures of the company and Information Technology (IT) organization.
  • Establishes relationships with Business partners and manages the communications with the business ensuring the priorities are met.
  • Develops a strong team through training and effective organizational development practices.
  • Audits quality standards of the processes and developed software periodically.
  • Obtains resources (people, funding, material, support) to get things accomplished.
  • Manages resources effectively and efficiently to support the operational needs and strategic initiatives.
  • Ensures accuracy and timeliness of the committed deliverables to the Business partners.
  • Oversees department or functional area within business unit, which may encompass multiple projects simultaneously.
  • Hires, trains, coaches, counsels and evaluates performance of direct reports.

  • Experience leading agile teams, preferably in Scaled Agile or Scrum
  • BA/BS in Computer Science, Information Technology or rated field;
    • 5+ years of experience in software delivery and providing direction for professional exempt employees
    • 3 yrs+ leadership or any combination of education and experience, which would provide an equivalent background.
  • Strong solution design and development experience is required.
  • Ability to manage across geographically diverse associates and vendor partners.
  • Health Insurance industry experience is a plus
  • Experience in Claim domain is preferred
  • Experienced with macro and robotic automation
  • Expertise in relevant tools and technical skills required such as UiPath, .Net or Open Connect.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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