Crowe Horwath LLP is one of the top 10 public accounting and consulting firms in the United States. Under its core purpose of "Building Value with Values®," Crowe assists clients in reaching their goals through audit, tax, risk, and consulting services. With 25 offices and more than 2,500 personnel, Crowe is recognized by a number of organizations as one of the country's best places to work. Crowe serves clients worldwide as the leading independent member of Crowe Horwath International.
At Crowe, we strongly endorse an open door policy. Our Partners are approachable and accessible across the entire organization. Our team-based culture encourages Partners to be in touch with our professionals and active on client projects. The Partners of our company lead by example and maintain a strong two-way channel of communication with their teams. We strive to create an environment that is relaxed, fun, dynamic and fulfilling. Our team-based culture has not only resulted in successful projects, but in long lasting friendships as well. Overall, our people find their career choices to be highly rewarding and fulfilling.
Enterprise Solutions (ES) supports Crowe personnel on a firmwide level by providing financial services (financial reporting, billing systems and reporting, facilities management) and information services (audit and tax technology, process and solutions engineering, technical services), as well as office operations services on a local, day-to-day basis.
SUMMARY
- Provides leadership to the members of the network data communication team in support of all aspects of LAN, WAN, and Internet throughout the firm.
- Develops and/or reviews the design and implementation of projects to expand and/or enhance LAN, WAN and/or Internet resources.
- Supports other data communications projects as required to address the overall needs of the firm.
KEY RESPONSIBILITIES
- Technical Networking Role – Provide data network support for internal clients across 24 offices and technical support for incident and problem resolution. Develop and recommend data networking and connectivity solutions to IS management for consideration and implementation into Crowe’s infrastructure.
- Leadership Role – Develop and supervise data network team members’. Define and assign daily activities and monitor progress of group and IS wide projects to which they are assigned. Mentor and develop team member skills and develop cross training as needed. Resolve project or priority conflicts.
- Maintenance Window – Assist the change management process by coordinating changes that occur during standard maintenance windows and be a central point of contact for issues that occur during a maintenance window.
- Research and Development – Find and evaluate new technologies that may improve the connectivity and/or uptime for clients and network infrastructure. Establish business case and recommendations for new network and access resources.
- Work collaboratively with other IS teams to define and implement improved application platforms and infrastructure aligned with the Firm's business objectives.
- Asset Management - Ensure that all data hardware, software, and service agreements are effectively managed across the life cycle from acquisition to retirement.
- Website Security and Domain Names – Be a central point of contact for all domestic and international domain name and secure certificate needs at Crowe.
- Cross Functional Teams – Lend networking and general IS knowledge across other areas of IS.
- Non-ESG Networking Support (Client Based) – Provide Networking and General IS knowledge to external client base on an occasional basis.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Computer Science or Information Systems with 3-5 years work experience supporting a multi-site data communications network; or a Bachelor’s degree in a business related discipline with 5-8 years of data communication networking experience.
- Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) preferred.
- Management skills including formal coaching, career development, and performance management.
- Strong technical troubleshooting skills.
- Strong verbal and written communication skills.
- Ability to interact effectively with management and staff of all levels.
Visit Crowecareers.com and find out what it's like to work with people who love what they do!
EOE
M/F/D/V