We are seeking a high-energy Customer Accounts Manager (RENT TO OWN EXPERIENCE STRONGLY DESIRED) who is interested in career advancement. This position is a training ground for future General Managers. Collection experience is a must, as you would be responsible for contacting customers whose lease agreements have expired. Telephone and field contacts are daily activities for this position. You must have a proven track record in problem solving.

As a Customer Accounts Manager you will be responsible for:

• Immediate contact of all customers who have not renewed their lease agreement(s)
• Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
• Document all customer promises and update customer information in the store computer system
• Monitor the accuracy of customer classifications according to customer payment history and habits
• Payment frequency changes to General Manager based on customer payment history
• Maintain updated accurate customer information
• Supervise, develop and schedule the activities of Accounts Advisers
• Recommend the use of extensions and rebuilds to the General Manager for endorsement
• Confirm customer identification, collect money and obtain customers’ signature on lease agreements 
• Update goal board daily
• Facilitate non-renewal returns authorized by GM
• Review and close lease agreements with customers

This position has a compensation of $28,000 to $32,000 salary, bonus and commission

There is HUGE growth potential with this opportunity