Job Summary
- Company
- UHS of Delaware Inc - Corporate Office
- Location
- KING OF PRUSSIA, PA 19406
- Industries
- Healthcare Services
- Job Type
- Full Time
- Employee
- Years of Experience
- 7+ to 10 Years
- Education Level
- Bachelor's Degree
- Career Level
- Experienced (Non-Manager)
- Job Reference Code
- 23296
Manager of Information Services - Clinical Systems
About the Job
Manages the implementation of UHS applications. Manages all aspects of projects assigned from preparing project schedules and estimates through final implementation. Oversees modifications to existing applications that will effectively accomplish desired objectives. Provides technical support and project direction to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. Operational responsibility for supervision, performance evaluations and direction of analyst team.
Essential Job Duties
System Implementation
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
Designs solutions for applications and prepares the appropriate documentation.
Supervises development of test data, system testing and documentation for all phases of the application development life cycle. - Performs Q/A on application functionality.
Researches and resolves implementation-related Customer Support Center Tickets.
Adheres to appropriate UHS Project Management standards. - Ensures strict adherence to work plans, reporting all serious deviations to management.
Oversees the training of users in operating procedures for application.
System Maintenance/Support
- Researches and resolves Customer Support Center Tickets including major application upgrades.
- Adheres to UHS Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Establishes and maintains regular communications with user community.
- Effectively trains analysts in performance of their duties as required.
- Provides technical support and guidance to other team members as required.
- Maintains Service Excellence principles.
- Prepares and promptly submits all routine and special reports.
- Interviews applicants for vacant positions as needed using appropriate interview techniques.
- Contributes to performance evaluation of junior staff members as needed.
- Keeps management well informed of activities, needs, problems.
- Performs other tasks as required by management.
Job Requirements:
Knowledge: Five or more years of progressively more responsible Clinical Information Systems experience. Supervision, direction and performance management of direct reports
Skills: Working knowledge of system application implementation, enhancement and support methods and practices. Comprehensive working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications. Working knowledge of IS standards and quality methods and metrics. Working knowledge of project management methodology. General familiarity of user business practices, concepts and terminology sufficient to support the applications. Language proficiency in English, with excellent written and verbal fluency.
License or Registration Requirements: Clinical Experience Required, Registered Nurse Preferred
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https://uhs.ats.hrsmart.com/cgi-bin/pm/click.cgi?job_id=23296&site_id=35
Company Tools
Contact Information
UHS of Delaware Inc - Corporate Office
