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Surgical Care Affiliates (SCA) operates a network of 145 ambulatory surgery centers and surgical hospitals across the country with approximately 3,700 full-time teammates and more than 2,000 physician partners. The company’s mission is to care for patients, serve physicians, and improve healthcare in America. It achieves this mission by focusing on its core values of clinical quality, integrity, service excellence, teamwork, accountability and continuous improvement.

Clinical quality is a primary focus for the company. SCA recently took the lead in creating industry-wide clinical outcomes reporting procedures, using metrics endorsed by the National Quality Forum. All SCA facilities pursue accreditation through the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), the American Association of Ambulatory Surgery Centers (AAASC) or the Accreditation Association for Ambulatory Health Care (AAAHC).

The 145 surgery centers and surgical hospitals operated by SCA focus on short-term care and primarily provide non-emergency surgical and other procedures in several specialties, including orthopedics, ophthalmology, gastroenterology, pain management, otolaryngology, urology, gynecology, and others. The centers and hospitals provide the facilities, logistics and support staff necessary for physicians to perform these procedures.

Surgical Care Affiliates is committed to being the partner of choice for physicians, hospitals and health systems in delivering high-quality surgical services.

Vision:  To be the partner of choice for surgical care.

Mission:  To care for our patients, serve our physicians and improve healthcare in America.

Strategy:  Growth Leader ● Physicians’ 1st Choice ● Most Efficient Operator ● Proven High Quality Patient Care & Clinical Outcomes ● Culture & Business Process to Become the Partner of Choice (SCA Way)

SCA Values

Clinical Quality:   We are committed to outstanding patient care and clinical outcomes.

Integrity:  We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.

Service Excellence:  We seek to exceed the expectations of patients, physicians and each other in everything we do.

Teamwork:  We work together, helping and supporting one another to make our Centers, Departments and all of SCA successful.

Accountability:  We take complete, personal responsibility for our actions and commitments.

Continuous Improvement:  We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.

Manager of RCO Field Support

Position Reports to:


VP of Revenue Cycle


 


Position Manages:


Business Support Coordinator (BSC)


 


Job Summary:


Provide a variety of support to the Business Offices in maintaining efficient and highly functioning business offices and manage a teammate or group of teammates in providing the same.


 


Key Responsibilities:


  • Lead BSC(s) in assisting business offices in improving their performance as measured by various industry standard Revenue Cycle metrics

  • Thorough on site evaluation of business office processes in order to identify breakdowns and partner with Field Operations to implement corrective actions plans

  • Installation of and training on the case profitability process

  • Engage in effective and frequent communication with Field Operations

  • Variety of ad hoc business office projects including training, system set up,  and acquisition integration

 


Requirements:


  • High School Diploma and 7 to 10 years of experience in an Ambulatory Surgery business office setting

  • College Degree Preferred

  • Ability to travel to assigned facilities which could include 3-4 nights during any given week; 2-3 weeks a month. 

  • Comprehensive communication/customer/patient relations skills with problem solving resolution

  • Extensive knowledge and experience in Healthcare accounts receivable which includes all phases of claims processing and collections 

  • Working knowledge and thorough understanding of patient accounting cycle from scheduling through to collections

  • Ability to effectively lead/mentor teammates


See Job Description


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Position Information
  • Company:
    Surgical Care Affiliates, LLC
  • Location:
    Sacramento, CA 94203
  • Job Status/Type:
    Full Time
    Employee
  • Job Category:
    Business/Strategic Management
  • Industry:
    Healthcare Services
  • Career Level:
    Manager (Manager/Supervisor of Staff)
Contact Information
  • Company:
    Surgical Care Affiliates, LLC
  • Reference Code:
    83



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