Job Summary
- Company
- Fiserv Inc
- Location
- STAFFORD, TX 77477
- Industries
- All
- Job Type
- Full Time
- Employee
- Education Level
- Bachelor's Degree
- Career Level
- Manager (Manager/Supervisor of Staff)
- Salary
- 80,000.00 - 90,000.00 /year
- Job Reference Code
- LB30163
Market Intelligence Manager
About the Job
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry, driving innovation that transforms experiences for financial institutions and their customers. Ranked No. 1 on the FinTech 100 survey of top technology partners to the financial services industry, Fiserv celebrates its 25th year in 2009. For more information, visit www.fiserv.com .
Title: Market Intelligence Manager
REPORTING RELATIONSHIPS:
Reports To: Vice President, Strategy
Peers: Market Managers, Product Managers
Join Our Team If you're looking for a work environment that challenges your mind, rewards your accomplishments and recognizes the value you can add to the team, then Fiserv may be the company for you. At Fiserv, you'll have the opportunity to learn more than a job; you'll develop a career.
At Fiserv, we believe the most powerful resource available to us is our people. It's the knowledge and expertise of our employees that enable us to compete successfully in the marketplace and continue to grow as a company. We believe in a work environment that fosters creativity in providing innovative solutions to meet the unique needs of our clients.
We believe in providing the necessary training and personal attention, because it is our goal to help our employees be the best and the most professional in our business. At the same time, we encourage each employee to take responsibility for personal and career growth and development.
Fiserv is a leading provider of plastic cards, mail fulfillment, electronic publications and business communications, is currently seeking to hire an experienced – Programmer Analyst I in our Programming team who can succeed in a fast paced multi-task challenging but rewarding work environment.
POSITION PURPOSE:
Provides market research and competitive intelligence that can be acted upon to assist in establishing overall corporate direction and market strategy for Fiserv Output Solutions. The candidate in this position will be the subject matter expert and thought leader within a given market vertical (Financial Services, Healthcare, Billers and Direct Marketing) with the ability to research, analyze and a develop a meaningful point of view relative to market size, trends, competition, customer needs and market opportunities to expand into new and adjacent markets or create deeper penetration within existing markets.
RESPONSIBILITIES:
1.Serve as a recognized subject matter expert and thought leader on the competition, markets, and/or competitors at the deepest levels and in multiple areas
2.Leads the creation and development of the competitive research function and deliverables in multiple forms and formats to meet the needs of FOS
3.Work with the Market Segment sponsor to recommend specific action plans based on a thorough understanding of the FOS business, markets, competition and customers
4.Defines and manages research results by evaluating, analyzing and communicating complex and diverse issues where little structure exists to create an in-depth understanding of the market, competitors and/or customers to effectively drive business planning and strategic agenda
5.Capable of serving as an advisor to the field by working closely with the sales, marketing, product development focused on strategic initiatives
6.Other duties as required
Essential Functions:
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
POSITION QUALIFICATIONS:
Education: Bachelor’s degree in business/marketing or equivalent field. Masters degree preferred.
Job Related Experience: Five to eight years of directly relevant functional experience with a background in research, analysis and corporate strategy/competitive intelligence. Industry experience in Financial Services, Healthcare or Direct Marketing strategy consulting and/or document and card output helpful.
Management Experience: Ability to maintain an in-depth understanding of the organization and business and handle problems and issues that arise, and solve problems without precedents or guidelines.
Functional Area Skills/Knowledge:
•Ability to create and convey information (written and oral), in clear, concise and timely fashion.
•Proven ability to influence complicated courses of action when others are directly accountable for outcomes.
•Exceptional interpersonal skills used to influence, negotiate, and lead the behavior of others, some of whom will be at higher job levels or at other organizations
•Excellent planning, organization and follow-up skills - able to take analysis from inception to solution, while managing scope and stakeholder expectations effectively.
•Expert problem solver - looks for (and finds!) simple answers to complex questions or problems.
•Consistently communicates information openly and actively on a regular basis.
•Holds herself / himself mutually accountable for the team's performance.
•Leads by demonstrating how to function effectively in a virtual team environment.
•Learns new concepts quickly and applies them in the course of their work.
•Ability and experience working with diverse teams across multiple locations.
•Ability to build strong, credible relationships within the capabilities, other businesses and with the organization.
Required Qualifications
•BS or BA and/or combination of skills and experience in the health insurance / financial services industry. MBA Preferred
•Demonstrated and proven ability to successfully develop and deliver documents needed throughout the customer implementation and support lifecycle with measurable business performance outcomes
•Demonstrated and proven ability to work against a plan, meet deadlines and produce deliverables
•Demonstrated excellence in written, verbal analytical, and communications skills
•Demonstrated excellence in planning, organizing and delivering
•Able to establish, manage and maintain positive working relationships with internal vendors and external clients
•Proficient with using Microsoft Word/Excel/PowerPoint/Visio/Project
•Ability to travel as needed (less than 25%). Travel locations and frequency will vary, depending on needs
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Marketing
Title: Market Intelligence Manager
REPORTING RELATIONSHIPS:
Reports To: Vice President, Strategy
Peers: Market Managers, Product Managers
Join Our Team If you're looking for a work environment that challenges your mind, rewards your accomplishments and recognizes the value you can add to the team, then Fiserv may be the company for you. At Fiserv, you'll have the opportunity to learn more than a job; you'll develop a career.
At Fiserv, we believe the most powerful resource available to us is our people. It's the knowledge and expertise of our employees that enable us to compete successfully in the marketplace and continue to grow as a company. We believe in a work environment that fosters creativity in providing innovative solutions to meet the unique needs of our clients.
We believe in providing the necessary training and personal attention, because it is our goal to help our employees be the best and the most professional in our business. At the same time, we encourage each employee to take responsibility for personal and career growth and development.
Fiserv is a leading provider of plastic cards, mail fulfillment, electronic publications and business communications, is currently seeking to hire an experienced – Programmer Analyst I in our Programming team who can succeed in a fast paced multi-task challenging but rewarding work environment.
POSITION PURPOSE:
Provides market research and competitive intelligence that can be acted upon to assist in establishing overall corporate direction and market strategy for Fiserv Output Solutions. The candidate in this position will be the subject matter expert and thought leader within a given market vertical (Financial Services, Healthcare, Billers and Direct Marketing) with the ability to research, analyze and a develop a meaningful point of view relative to market size, trends, competition, customer needs and market opportunities to expand into new and adjacent markets or create deeper penetration within existing markets.
RESPONSIBILITIES:
1.Serve as a recognized subject matter expert and thought leader on the competition, markets, and/or competitors at the deepest levels and in multiple areas
2.Leads the creation and development of the competitive research function and deliverables in multiple forms and formats to meet the needs of FOS
3.Work with the Market Segment sponsor to recommend specific action plans based on a thorough understanding of the FOS business, markets, competition and customers
4.Defines and manages research results by evaluating, analyzing and communicating complex and diverse issues where little structure exists to create an in-depth understanding of the market, competitors and/or customers to effectively drive business planning and strategic agenda
5.Capable of serving as an advisor to the field by working closely with the sales, marketing, product development focused on strategic initiatives
6.Other duties as required
Essential Functions:
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
POSITION QUALIFICATIONS:
Education: Bachelor’s degree in business/marketing or equivalent field. Masters degree preferred.
Job Related Experience: Five to eight years of directly relevant functional experience with a background in research, analysis and corporate strategy/competitive intelligence. Industry experience in Financial Services, Healthcare or Direct Marketing strategy consulting and/or document and card output helpful.
Management Experience: Ability to maintain an in-depth understanding of the organization and business and handle problems and issues that arise, and solve problems without precedents or guidelines.
Functional Area Skills/Knowledge:
•Ability to create and convey information (written and oral), in clear, concise and timely fashion.
•Proven ability to influence complicated courses of action when others are directly accountable for outcomes.
•Exceptional interpersonal skills used to influence, negotiate, and lead the behavior of others, some of whom will be at higher job levels or at other organizations
•Excellent planning, organization and follow-up skills - able to take analysis from inception to solution, while managing scope and stakeholder expectations effectively.
•Expert problem solver - looks for (and finds!) simple answers to complex questions or problems.
•Consistently communicates information openly and actively on a regular basis.
•Holds herself / himself mutually accountable for the team's performance.
•Leads by demonstrating how to function effectively in a virtual team environment.
•Learns new concepts quickly and applies them in the course of their work.
•Ability and experience working with diverse teams across multiple locations.
•Ability to build strong, credible relationships within the capabilities, other businesses and with the organization.
Required Qualifications
•BS or BA and/or combination of skills and experience in the health insurance / financial services industry. MBA Preferred
•Demonstrated and proven ability to successfully develop and deliver documents needed throughout the customer implementation and support lifecycle with measurable business performance outcomes
•Demonstrated and proven ability to work against a plan, meet deadlines and produce deliverables
•Demonstrated excellence in written, verbal analytical, and communications skills
•Demonstrated excellence in planning, organizing and delivering
•Able to establish, manage and maintain positive working relationships with internal vendors and external clients
•Proficient with using Microsoft Word/Excel/PowerPoint/Visio/Project
•Ability to travel as needed (less than 25%). Travel locations and frequency will vary, depending on needs
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Marketing
