Position Description

This Marketing Communications Coordinator is responsible for supporting and executing marketing communications efforts at Open Text in the Fax and Document Distribution Group.  This role is responsible for developing effective communications using a variety of platforms.  This candidate will also support the development, execution, and reporting process of integrated marketing campaigns developed by the Sr. Marketing Communications Manager.  The person will have to coordinate multiple projects and meet deadlines.

Summary of Key Responsibilities:

• Collaborate with the extended marketing and product management teams to develop, edit, and deliver marketing content through print and online channels.
• Maintain an editorial calendar to coordinate publishing of content through all platforms on a consistent basis.
• Collaborate with team members to develop and edit blog and other social media content; track comments to ensure rapid response; identify and track trends.
• Assist with tracking and reporting of competitive and partner social media activities and conversations.
• Develop and coordinate a customer evidence capture program that can easily be followed by Sales and partners.
• Develop and deliver overall communication to customers, partners, and internal audiences.  
• Maintain and update the annual marketing calendar and publish internally and for partners.  
• Support the extended marketing teams including Partner Marketing and Training in the development of content, coordination of programs and campaigns, and reporting.
• Use of tools such as Eloqua and SalesForce.com in order to help track customer profiles and report on campaign results

Position Requirements

Technical and Functional Skills Required:

• Understanding of fax and document management software applications and marketplace
• Exceptional writing skills for creating and editing product data sheets, newsletters, web site copy, blog entries, etc.
• Ability to manage multiple projects and meet deadlines


Behavioral Skills and Competencies Required:

• Superior writing and editing skills with the ability to clearly and efficiently communicate value propositions and compelling content
• Excellent communications and interpersonal skills
• Superior organizational skills with ability to manage multiple projects simultaneously
• An enthusiastic attitude
• Ability to work under pressure on projects with tight deadlines
• Regular and predictable attendance is an essential function of the job

Education

• Bachelors degree in business, marketing, or communications strongly preferred


Experience Required
• 3-8 years experience
• Exceptional writing skills for creating and editing product data sheets, newsletters, web site copy, blog entries, etc.
• Software industry experience
• Proven ability to manage multiple projects
• Experience developing white papers, data sheets, and web copy
• Portfolio of work
• Ability to manage multiple projects and meet deadlines