This position is at MAPFRE/Commerce Insurance Company located inWebster, MA

Responsible for support of business areas by means of research, analysis, testing, documentation and training of larger and more complex systems and/or procedures. Work with end user and technical personnel. Participate fully in the project development process, contributing to the development, enhancement and maintenance of company and vendor systems on various platforms. Participate in the decision making process with the unit management as well as on project teams, and make recommendations to effect change.

·          Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.

·          4 - 6 years - or Associates Degree equivalent plus 6 - 8 years.

·          Complete understanding and knowledge of industry practices, standards, and concepts within field of work.  Applies them to perform or lead work requiring extensive analytical business skills.

·          Makes decisions using broad management limits.  Applies guidelines and procedures that leave considerable room for discretion and interpretation.  Decisions directly influence project, client relationships and or expenditures.  Additionally, decisions exert some influence on organization's long-range goals and objectives.  Participates in determining objectives of assignments.

·          Works independently under general supervision.  Work is reviewed for overall adequacy in meeting objectives.

·          Provides guidance and training to less experienced staff as needed. Takes a lead role in group, team or project.

·          Applies knowledge to determine solutions to complex problems with minimal direction.

·          Uses research and analysis to develop innovative and practical solutions which are consistent with organizational objectives.

·          Contacts other departments and or external organizations or parties frequently.  Contacts are primarily at or below upper management levels.  Represents organization on specific projects. Communication may involve persuasion, and negotiation.

·          Project Lead experience required

·          Demonstrated mastery of the duties and responsibilities of the Business Analyst II position required.

·          Excellent interpersonal, presentation, and communication skills, both written and verbal.

·          Experience in procedural development/workflow analysis required.

·          Understanding of the business and technical elements of the property and casualty insurance business preferred.

·          Experience in the use of system development methodology best practices.

·          Experience with requirement management tool(s).

·          Proficiency in the use of system query tools and test data selection.

·          Ability to provide estimates for project deliverables.

·          Ability to coach and direct staff.

·          Strong analytical, and negotiating and influencing skills.

·          Excellence in defining and documenting business requirements and use cases.

·          Excellence in developing and executing system test plans and test matrices.

·          Proficiency in the use of desktop applications.

·          Proven ability to become proficient in new tools and techniques as they emerge.

·          The ability to offer and entertain challenging ideas in a collaborative work environment.

·          Ability to be proactive, results oriented, and accountable for the quality of your work.

About MAPFRE Insurance:

We are a leading property and casualty insurer committed to recognizing our employees as our most valuable resource. We are focused on attracting, developing, engaging and retaining quality employees to ensure mutual success. We offer competitive wages and benefits including: Health, Dental, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Flexible work schedules and a Casual attire environment.

Our Employee Value Proposition:

We have earned a solid reputation as a "great place to work." Our employees have stated that we offer the following:

Competitive Total Compensation/Benefit Package
Financially Stable Company
Future Career Opportunities
Respect
Convenient Company Locations
Job-Interests Alignment
Quality Management and Colleagues
Strong People Management Practices
Quality Senior Leadership Reputation
Employee Empowerment

To apply for this position, please click the "Apply" button below.

An Equal Opportunity Employer