OUTSTANDING OPPORTUNITY FOR

EXPERIENCED INBOUND CALL CENTER REPRESENTATIVES!!

With Flexible Hours and Excellent Pay

DONT LET THIS GREAT OPPORTUNITY PASS YOU BY

This is the OPPORTUNITY for you TO JOIN one of St Louis most prominent companies in a Customer Service role. We are seeking candidates with excellent communication skills, both written and verbal, and a knack for providing quality customer service for opportunities within our Call Center in Maryland Heights..

Schedule- Variety of flexible shifts available:

7-3:30, 8:00-4:30, 8:30-5:00, 9:00-5:30, 10-6:30, 11:30-8:00 or 4-8:00- must be flexible to work Saturdays and have a designated day off during the week.

Pay

10.00 Per hour

Summary of Job:

A Client Service Center Representative will be responsible for taking 125+ Inbound Calls and effectively responding to inquiries regarding the services and automated systems that come in via phone or email. Inbound agents will work with the client’s customers and must maintain the highest level of courtesy and respect while speaking on the phone.

Essential Duties and Responsibilities:

• Work with each contact to establish rapport with and gain the confidence of the caller
• Deliver excellent customer service and strive to exceed customer expectations.
• Contribute to positive team metrics and meet pre-determined productivity standards
• Documents details of client interaction into the system while on the phone.
• Accurately communicate call and/or special project status to supervisor.
• Regular attendance is an essential function of the job and is required ( i.e., must be prompt for shifts, must be logged into queue at start time, must have daily transportation available)

Job Requirements

• High school diploma or equivalent
• Previous experience in a Call Center environment with the ability to organize work duties and perform job functions independently
• Must be computer literate and have experience with common desktop software for word processing and spreadsheets, as well as internet skills.
• Must have strong interpersonal skills and professional attitude
• Excellent listening and oral communication skills required.
• Must be able to understand and use new technologies quickly.
• This position requires the ability to take inbound calls on a continuous basis. Candidates must be able to perform functions of the job while sitting at a desk for 90% of time on the job
• Stable job history
• Must be able to pass a federal background check, drug screening and Wonderlic test administered free of charge to the applicant.

Interested candidates should apply as follows: