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Medical Assistant (Bilingual E...


Job Summary

Fort Worth, TX
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Medical Assistant (Bilingual English/Spanish Preferred) Fort Worth, TX # PS4627

About the Job

Your Talent. Our Vision. At CareMore, a proud member of the Anthem, Inc. family of companies specializing in providing senior Americans a complete and pro-active health care experience, it's a powerful combination. It's the foundation upon which we're creating greater care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve.

Clinical Partner (MA), CareMore Primary Care
What Is CareMore?
CareMore is entering a new growth phase, as a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients and currently serve over 150,000 patients in eight states across Medicare, Medicaid, and commercial populations. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America's largest managed healthcare organizations.
CareMore's Primary Care & Collaboration division oversees strategy, operations, and care delivery in our primary care markets (Iowa, Tennessee, Connecticut), where CareMore builds and runs capitated primary care medical groups and currently serves over 22,000 high-risk Medicaid and Medicare patients, as well as our collaboration with Emory Health System, which brings the CareMore model to over 20,000 Medicare Advantage patients in Georgia. The division also supports the development of new markets and models in the Primary Care & Collaboration area, including multiple new markets planned in 2018 and 2019. Our comprehensive approach to care includes extensivists managing acute and post-acute episodes of care, primary care clinicians, behavioral health clinicians, care management & engagement with case managers and community health workers, and mobile home-based care. We are continuing to evolve our model to effectively engage and care for complex patients and are building a team of passionate and execution-minded leaders dedicated to this mission.
You can learn more about CareMore's transformative approach to care here:
The Front & Back Office Medical Assistant (CareMore's Clinical Partner), CareMore Primary Care, is an integral team member to supporting the day-to-day clinic and/or mobile operations. The Clinical Partner is responsible for assisting clinicians in the examination, counseling and treatment of patients under the direction of the clinician and coordinates the patient experience at the CareMore Care Center.
Core Competencies
  • A true patient-centered approach, from a bedside manner that puts patients and caregivers at ease
  • A collaborative team member and effective communicator
  • Willingness to operate in an ambiguous environment, without continuous supervision
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Strong organizational skills and ability to write simple correspondence
  • Comfortable with lab draws
  • Bi-lingual (English/Spanish), including the ability to translate Spanish to English for clinicians, is preferred
  • Ability to reason and carry out instructions
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers
  • Knowledge of common fractions and decimals
  • Ability to calculate medication dosage
  • Good interpersonal skills
  • Basic computer skills
  • Must be flexible for cross training and to back fill critical clinical programs
Essential Duties and Responsibilities
  • Review and prepare patient medical records prior visit to ensure chart readiness for clinician
  • Interview patient, measure vital signs, pulse rate, temperature, blood pressure, weight and height, and record information related to the chief complaint or reason for visit in patient chart
  • Explain procedures and treatments to patient/family to gain cooperation and ease apprehension
  • Communicate effectively with patients and conveys significant and relevant information to clinicians
  • Prepare and stock treatment room according to protocol for examination of patient; assist clinicians with procedures, clean examination rooms and follow proper steps for sterilization of equipment
  • Perform EKG, pulse oximetry and operates clinical and business equipment
  • Schedule appointments per clinical protocol
  • Maintain a neat, organized work area, ensure logbooks and tracking system is in place
  • Maintain inventory of back office supplies and re-order when needed
  • Handle telephone messages or refer to appropriate personnel. Follow policy and procedure for documenting communications
  • Support mobile unit operations with the APC when applicable, including: confirming and scheduling home visits, preparing documentation, trunk kits and other equipment, and managing the CareMore vehicle fleet
  • May be required to travel to any CareMore office location and or patients home
  • Demonstrate knowledge and use of ICD-10 coding and ensure timely documentation and follow up of referrals, task items and provider needs for patients
  • Support the daily operations of the CareMore Care Center, including: patient greeting and check-in, check-out, and closing the Care Center at the day's end
  • Adhere to all position applicable CareMore policies. Ensure that all company policies are understood. 18. It is the employee's responsibility to act on all policy changes
  • Demonstrate excellent customer service skills. Courteous, helpful, skillful care is to be demonstrated to patients and their families, vendors, clinicians, and co-workers at all times
  • Perform other duties upon request of supervisor and as needed to assist in other clinical programs
Work Location & Travel Expectations
Based in local with local travel.
Minimum Qualifications:
  • High school diploma or general education degree (GED).
  • 2 or more years recent experience as a medical assistant.
  • Must have certification of completion from an accredited school of training for medical assistants.
  • Minimum one year work experience as a Medical Assistant or completion of an externship at a CareMore medical office and at least six months experience working in a medical office as a receptionist, or equivalent education.
  • Proficient in use of EMR and other technology use
  • Must be flexible with local traveling within the assigned county for daily home visits and covering assignments for teammates in case of emergency.
  • Ability to follow instructions verbally and in writing.
  • Must be able to assist in lifting patients.
  • Bilingual in English/Spanish is a huge Pluss!
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 Diversity,Inc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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