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A Commitment to Excellence position descriptionMedical Device Sales- Urology- Columbus, Ohio
· Maintains and grows business within an assigned territory by developing an effective planning process (a business plan) and maintaining complete records of all high volume accounts, which include focused self-test markets and top-decile healthcare providers · Acts to meet/exceed customer expectations by sustaining regular contact and building superior relationships with key healthcare decision-makers and influencers · Promotes customer brand loyalty by participating in or joining regional or local Urological professional organizations that serve health care providers and or consumers · Demonstrates competency in the company’s products and services by managing the entire sales process, presenting (oral and written) all aspects of the company products, maintaining working knowledge of existing marketing programs · Builds CCS Medical image as a leader in providing medical supplies by engaging in promotional activities and by attending conventions, meetings, and symposiums, as assigned or directed · Practices expense control by keeping within a defined budget and managing given resources · Competently communicates on a daily basis using all mediums available – phone-mail, e-mail, etc. in order to adequately report data on the industry, territory, market trends, promotion and competitive activity · Primary sales focus involves gaining the recommendation of medical providers (e.g. Physicians, Nurses, third-party payer personnel, etc.); a secondary emphasis is assuring patient or consumer access to the product or services through the services of CCS Medical; a third responsibility is to work closely with all manufacturer sales reps to develop key targets and build customer base · Maintains and inputs sales territory records and to complete sales data and promotional information OTHER RESPONSIBILITIES · Must be self-motivated, organized, personable, and possess excellent communication skills to prioritize activities with targeted high volume accounts and to interact with manufacturer reps and management. · Must be current in their knowledge of all products, services, and marketing programs within CCS Medical · Must maintain a working knowledge of Urological health care market, industry/customer buying processes, competitive product and selling information · Required to develop/possess the ability to prioritize sales activities needed to best drive the business in their geographic territory · Maintains and promotes patient confidentiality · Maintains open lines of communication with Administration, department management and other departmental personnel · Follows all Medicare, Medicaid and Private Insurance regulations and requirements · Actively participates in Continuous Quality Improvement · Demonstrates thoroughness with all work related activities. Strives to continually improve quality and productivity results displayed by Department Personnel on an ongoing basis · Assumes other duties and responsibilities as assigned by manager · Maintains scheduling flexibility to ensure availability to meet the needs of the department for all hours of operation and maintains regular and consistent attendance · Abides by all policies, procedures and protocols set forth in the departmental, CCS Medical Personnel and Administrative Policy Manuals. · Is compliant with all CCS Medical safety policies and protocols, completes all necessary safety training, and obeys all traffic rules and signs. Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. POSITION ACCOUNTABILITY Budgets: Works within an annualized budget, maintaining accurate expense records Profits: Directly affected by the business growth plan and retention current membership and future membership and revenue, as developed and directed by the CEO Cost Control: Ensures effective documentation and adherence to Medicare and Private insurance guidelines to facilitate proper payment and reduce waste Quality Control: Ensures that company philosophies, policies, and procedures regarding patients, government agencies, and other vendors are maintained Confidentiality: Adheres to HIPAA guidelines, company privacy and confidentiality policies Customer Service: Ensures that client relations are treated with the highest level of customer service, per company policies Compliance: Ensures effective documentation and adherence to Medicare and Private insurance guidelines Records: Responsible for maintaining accurate patient records Reports to: Department Manager Internal: Department Managers, Business Development employees External: Health Care Medical Provider, Physicians (Primary Care, Internist, Endocrinologist and Diabetologist), Physician Assistants, Nursing personnel (office, private industry, managed care, hospital setting), Nurse Specialty groups (Diabetes educators, Nurse Practitioners), Registered Dieticians, diagnostics manufacturers KNOWLEDGE SKILLS AND ABILITIES REQUIRED · Bachelor’s Degree (BA) from a four-year college or university and three years of Sales experience or the equivalent combination of education and/or experience. Two or more years of outside sales experience is preferred. · Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public · Excellent communication and interpersonal skills are required when dealing with customers, fellow employees, and management DESIRED KEY COMPETENCIES · Must be organized, self-motivated, and possess basic business knowledge (e.g. sales, marketing, finance) to meet/exceed sales objectives · Quick learner to address customer questions or objectives based on technical knowledge of the product or disease state · Proficient with various Microsoft Office software such as Word, Excel and PowerPoint · Strong planning, organization and execution skills · Strong impact and influence · Strong interpersonal skills · Resource Allocation · Information Management · Facilitation/Presentation Skills · Learning Orientation · Judgement and Decision Making · Teamwork and Team Leadership Employees enjoy great health, dental, and disability insurance benefits (large portion of premiums paid by the company), including a 401K plan with company match and vesting schedule, plus paid time off within the first year. EEO/DFWP. |
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