Orthopaedic Specialty Group seeks two skilled, professional Medical Administrative Assistants / Surgical Coordinators to work in our busy Sports and Spine Centers.

At OSG, the Administrative Assistant performs secretarial / administrative duties which support the clinical and business operations of the medical practice, ensuring  that services are provided in a professional, timely, & courteous manner.

Key Responsibilities:

Telephone

• Answer telephone in accordance with office protocol


• Triage phone calls to appropriate individuals or departments


• Take messages and route to appropriate individuasl or departments


• Retrieve and respond to voice mail messages in a timely manner

Scheduling & Schedule Management

• Schedule patient appointments as requested


• Schedule tests, surgeries, procedures and patient consultations


• Obtain pre-admission clearance/pre-certifications


• Schedule and coordinates meetings for assigned physicians


• Maintain a patient wait list (manual system)


• Maintain, monitor and manage physician’s office, hospital/surgical and vacation schedules

Records Management

• Prepare correspondence (memos, reports, letters etc.) as directed by physicians and administration


• Mail or fax requests for information


• Maintain patient confidentiality


• File all correspondence and records


• Maintains the physician’s professional file (medical license, DEA, etc.)

Qualifications:

• Minimum High School Diploma or GED


• Two years of post-secondary training or three years experience as an administrative assistant or surgical coordinator with experience in a medical office setting using medical terminology is preferred


• Computer skills: IDX, Microsoft Outlook