Job Summary
- Company
- Diablo Valley Federal Credit Union
- Location
- Concord, CA 94518
- Industries
- Banking
- Job Type
- Part Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Career Level
- Experienced (Non-Manager)
- Salary
- 13.00 - 14.00 USD /hour
Hourly rate
Member Service Representative (Teller)
About the Job
Diablo Valley Federal Credit Union, located in Concord, California, has an excellent opportunity for a self starter with a progressive approach to teamwork. This is a 20 hour per week position. Schedule will include Saturdays and select days during the week. The successful candidate will have effective one-to-one and small group communication skills with customers and co-workers. The selected candidate must have a professional appearance and an uncompromising commitment to the highest ethical standards. Bi-lingual/Spanish preferred.
Primary Responsibilities
- Processes member transactions efficiently and accurately with personal care including but not limited to deposits, withdrawals, checks, money orders, and travelers checks
- Opens new accounts including but not limited to checking, savings, certificates, money market, and IRA accounts
- Ensures completion of member transactions in a timely and courteous manner
- Maintains working knowledge of all company products and/or services to provide cross-selling information on credit union products and services
- Responds to member inquiries regarding their accounts or credit union products/services in a professional and courteous manner
- Provides accurate payoff information as requested in writing
- Monitoring and controlling assigned cash drawer and negotiable items received and disbursed during daily transactions, identifying payees and verifying signatures and endorsements.
- Contributes to the departmental goals by processing high volume of tasks with a sense of urgency.
- Performs various file maintenance including processing requests for a change of address, check orders, and ordering Debit cards, etc.
- Maintains confidentiality of credit union and Member records.
- Assists with the morning and evening preparation of the credit union, and other team members as needed throughout the day.
- Performs other related duties as assigned or requested.
Company Tools
Contact Information
Diablo Valley Federal Credit Union
1051-A Detroit Avenue
Concord, CA 94518
Fax: 925-771-5601
