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Job Description:
General Function: Performs a wide range of duties related to the underwriting of residential mortgage loans.May also be responsible for the leadership of an underwriting team. Renders underwriting decisions and subsequent clearing conditions to ensure credit guidelines are met. Proactive in communicating the decisions to the Loan Originators, as well as serving as a resource to Residential Mortgage personnel on underwriting questions. Ensures team follows determined workflow, thereby meeting service level agreements that have been identified. Responsible for not only ensuring productivity levels of the team are met, but also ensures credit quality meets all defined standards. Handles complex underwriting decisions requiring senior knowledge and/or unique problem solving abilities.
DUTIES & RESPONSIBILITIES:
.Utilize all systems in place, including automated underwriting to underwrite files in a timely manner.
.Underwrite FHA/VA loans.
.Manage expected service levels related to decision and condition clearing.
.Update information on processing and underwriting systems to verify, add, delete or waive conditions.
.Contact Loan Originators with the decision on the loan immediately after underwriting the file.
.Monitor quality levels of each underwriter to ensure adherence to standards.
.Ensure team is providing a high level of customer service to internal and external customers.
.Determine success rate of meeting certain benchmarks, and update required team performance reports.
.Retrieve, review, distribute, and discuss reports related to the underwriting team.
.Monitor compliance issues, including that all team members attend required meetings and that all staff are in compliance with state and federal regulations.
.Provide feedback to other staff and loan officers.
.Demonstrate leadership skills as a team player by providing superior customer service, being flexible and approachable.
.Responsible for appropriate section of HMDA Worksheet.
.Review exception reports to ensure completion of all tasks.
.Serve as an intermediary for loan issues with the Regional Sales Managers.
.Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
.Perform personnel tasks for the team such as time sheets, coaching, and identifying training needs.
.Assist in training new hires.
Job Experience:
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
.Four year degree or equivalent experience required.
.Must have three to four years experience in government underwriting or POS experience (experience with automated underwriting engines).
.In-depth knowledge of conventional, government and portfolio lending guidelines.
.Knowledge of the complete mortgage lending process.
.Knowledge of financial analysis techniques.
.Previous management experience preferred.
.High degree of attention to detail.
.Demonstrated organizational skills. Demonstrated leadership skills.
.Strong written and verbal communications skills.
.Demonstrated teamwork and customer service skills.
.Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology.
.Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
.Ability to make decisions in a time sensitive manner.
Minimum Education Required: High School
Years of Experience Required: 3-5 Years
Expected Travel Time: None
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