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NA Deficiencies Account Coordi...


Job Summary

Johnson Controls
Westminster, MA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

NA Deficiencies Account Coordinator

About the Job

What you will do


This position is responsible for professionally representing SimplexGrinnell in the implementation of processes that maximize the revenue opportunities associated with the schedule and repair of inspection deficiencies thereby maximizing the generation of incremental sales revenue and growth.


How you will do it


·         Professionally represent SimplexGrinnell in the deficiencies program.

·         Drive increased sales.

·         Work in coordination with the Deficiencies Analyst and SimplexGrinnell district offices to assure timely follow-up regarding deficiencies.

·         Responsible for entering All approved NA Deficiency SR’s on average 40 per day.

·         Initiate and facilitate positive ongoing relationships with both internal and external customers to ensure that SimplexGrinnell is meeting their service requirements and is perceived as a valuable business partner.

·         Responsible for strict follow-up process for making sure approved SR’s are scheduled and completed.

·         Maintain correct and complete records of all related activities.

·         Submit required reports and correspondence in an accurate and timely manner.

·         Performs other duties as directed.


What we look for




  • High School diploma

  • One to three years customer service, sales support or Inside/outside sales experience in a related business



  • Excellent communication and telephone skills.  Must be able to work independently and show initiative and well balanced judgment

  • College degree preferred

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process



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