Clearwire is revolutionizing the way people get online by providing a wireless internet service that can be accessed anytime anywhere. In building this first of its kind mobile broadband network, we are looking for talented people to jump in, have a voice, and make a difference. Join the team that is creating the communication network of the future and lead your career down a path of vast opportunity!

Position Description:

Clearwire's technology changes lives! If you are motivated by having a role where what you do each day directly influences the way people work and communicate, Clearwire may be the company for you.

Clearwire, founded in October 2003 by telecom pioneer Craig O. McCaw, is a provider of simple, fast, portable and reliable wireless high-speed Internet service. Clearwire customers connect to the Internet using licensed spectrum, thus eliminating the confines of traditional cable or phone lines.

Headquartered in Kirkland, Wash., the company launched its first market in August 2004 and now offers service in 16 states across the U.S. as well as in Europe.

On May 7, 2008, Clearwire Corporation and Sprint Nextel Corporation entered into a definitive agreement to combine their next-generation wireless broadband businesses to form a new wireless communications company to expedite the deployment of the first nationwide mobile WiMAX network.

In conjunction with this agreement Intel Corporation (through Intel Capital); Google Inc.; Comcast Corporation; Time Warner Cable Inc; and Bright House Networks have collectively agreed to invest $3.2 billion into the new company.

NOC TECHNICIAN

Help in the 24x7 Monitoring of Clearwire Markets. Twelve Hours shifts 3 to 4 days a week, with the flexibility to work nights.

Job Responsibilities:

• Proactive monitoring of the health and status of the production network elements to include, but not limited to, wireless base stations and terminal units, wireless back haul, wire line transport, routers, managed switches, Linux based servers, and facilities monitoring
• Good Understanding of IP networking, and troubleshooting
• Create, log troubleshooting notes, and close network trouble tickets
• Maintain outage notifications logs and follow documented escalation procedures where appropriate
• Assist field personnel in the troubleshooting and resolution of issues
• Support commissioning and acceptance of new network elements
• Resolution of escalated customer trouble tickets
• Provide support to distributed customer care workforce
• Assist or lead in the management of special projects such as configuration audits, market acceptance, and learn to assist with tier 2 and 3 troubleshooting
• VOIP specialized

Minimum Qualifications:

• Would like 2+ years of previous NOC experience
• MUST be comfortable working a commandline as well as GUI environment
• Ability to work day, evening, or night shifts and holidays as required
• Flexible with the ability to handle stressful situations
• High motivation to get the job done and remove barriers
• Demonstrated troubleshooting skills particularly in the area of telecommunications and data networks. For example troubleshooting at the circuit level (DS1, DS3)
• Would like Previous experience with wireless systems
• Excellent customer interactions skills
• Knowledge of home networking environments
• Knowledge on the configuration of windows based PCs
• VOIP experience preferred.

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