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NOW HIRING! Sales Associates AND Manager Trainees


The Tile Shop is now hiring Sales Professionals, Design Professionals, and Leaders for management development.


Who are we?


We at The Tile Shop believe a home is best judged by the feeling that it gives when you walk in, take your shoes off, and stay awhile. There is no easier way to transform the functional monotony of a house into a home that dramatically captures the personality of your family than with a splash of inspiration from The Tile Shop. Founded on the idea of providing do-it-yourselfers with the finest natural stone, ceramic, and porcelain tiles with which to work. The Tile Shop is the publicly held, boutique alternative to big box retailers, offering the kind of unique tiling products that cannot be found anywhere else.


What are we looking for?


The Tile Shop is currently seeking energetic Sales Associates AND Manager Trainees with a sales driven spirit. We believe that this is not just a sales job but a rewarding and lucrative career where the sky is truly the limit of your potential!  Our people are the soul of our company.  We have an outstanding, knowledgeable, skilled, and motivated sales force who are responsible for establishing relationships with customers that enter The Tile Shop to sell our tile, stone, and additional products and/or supplies that support tile installation while maintaining store cleanliness.  Compensation is tied to customer satisfaction; therefore, you help determine if you will make $30,000, $50,000, $80,000, or over $100,000 per year.


We feel it all starts at the beginning as we groom all managers in house.  Our Manager Trainees begin as a Sales Associate, but have the opportunity to learn and grow into a leadership role.   A successful candidate has the opportunity to over time lead by example and build, develop, inspire, and encourage their team towards successfully achieving sales goals and creating the ultimate guest experience while upholding the store's daily operations.


What makes you great?

  • Strong work ethic with a drive to exceed expectations
  • Excellent people person: Work well with others in a fast paced, commission sales environment
  • Open to learning and growing independently and from feedback
  • Work well under high pressure with a positive attitude and contagious enthusiasm
  • Detail oriented and highly organized
  • Sense of Design: Able to distinguish and put together various styles, colors, and textures
  • Associates Degree or higher, preferred
  • Basic mathematical and computer skills
  • Ability to read, write, and speak in English (a secondary language is a plus)
  • Previous experience in retail or a related field preferred (home improvement, furniture, electronics, customer service, home furnishings, hospitality, flooring, sales, retail, etc.

What are your responsibilities?

  • Knowledgeable in all store products and our selling process
  • Selling tile and related products to exceed customer expectations
  • Understand and track established individual sales goals, asking for feedback and coaching from store management staff to ensure sales goals are met
  • Proactively greet customers professionally as they enter the store and ascertain their needs and interests
  • Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business
  • Understand installation and use of all products to educate customers
  • Track store orders and provide customers with updates on product delivery status
  • Present yourself in a professional manner at all times
  • Restock store inventory; ensure pricing is accurately and visibly reflected
  • Ensure overall store appearance is constantly and consistently maintained
  • Know and learn innovative and creative retail sales techniques
  • Work evenings and weekends; work 45-55 hours per week
  • Regularly lift 32-50 lbs and up to 80lbs
  • Other duties as assigned

What do we offer?


At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with employer matching
  • Basic Life Insurance and Accidental Death & Dismemberment
  • Voluntary Life Insurance
  • Voluntary Short Term Disability
  • Voluntary Accident Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Pre-Paid Legal
  • Closed Thanksgiving, Christmas, and Easter
  • Paid Vacation after first year

The Tile Shop is an Equal Opportunity Employer.


Apply Here
The Tile Shop Careers
  • Company
    The Tile Shop
  • Location
    Bedford, OH 44146
  • Job Status/Type
    Full Time Employee
  • Job Category
    Sales/Retail/Business Development
  • Occupation
    Retail/Counter Sales and Cashier
  • Career Level
    Entry Level
  • Industries
  • Reference Code
The Tile Shop Careers