Position Summary:  Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. 

General Purpose:  Customer Service, Front-end Operations, Sales, Merchandise Flow & Presentation, Copy & Print Sales & Production

Role Qualifications:

·        Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, fellow associates and management

·        Able to work a flexible schedule

Position Responsibilities:

·        Deliver Easy Sales and Service

·        Maintain store presentation by following merchandise flow and presentation standards processes.

·        Respond and resolve customer requests concerns

·        Provide an inviting environment for the customers by maintaining a neat and clean area

·        Adhere to all company policies procedures & safety standards

·        Perform other related duties as assigned

Critical Success Factors:

·        Drive Customer Satisfaction through EASY Service behaviors

·        Convey appropriate product and services knowledge

·        Exhibit Team CARE values

Valued but not required skills and experience:

·        Sales & customer service experience in a retail environment