National Field Manager, Strategic Accounts - Home Appliances

The National Field Manager is responsible for one of our client dedicated field marketing, sales, and merchandising team in the Home Appliance category. This position is responsible for direct management of regional management who drives field activity, and developing and maintaining a quality assurance program that will ensure the proper and high quality execution of all program objectives. This position is responsible for the overseeing the execution and development of National objectives for the team, the communication of team execution, Sr. Manager presentations and other materials as needed. Additionally, this individual will assist heavily in the support of the client, attend industry events and help drive value messaging.

Client Management, Operational Analysis, Reporting
• Build and maintain long-term trusting relationships with defined client contacts.
• Evaluate, recommend, customize and nationally implement Operational “Best practices” that support the business direction, and that promotes/enhances execution.
• Provide feedback on current retail market conditions as well as opportunities and issues that may affect the client’s business nationally
• Provide regular written reports with regards to execution to assist in driving value messaging
• Analyze sales and territory data to provide consultation and correction for underperforming markets and/or employee nationwide.

Talent Management, Development, Operations
• Plan, lead and document quarterly Performance Planning discussions with regional staff to ensure entire field operation is on track with goals and for overall accountability.
• Conduct ongoing coaching sessions as an intentional vehicle to keep regular lines of communication open, and to create learning opportunities through discussion of day-to-day operational issues.
• Relay information received from client contact to CCS field employees, such as product launches, advertising, pricing, and account priorities.
• Create, build, develop and lead staff in a team environment that supports the identification and development of talent (for management or non-management specialties) within Strategic Accounts (and possibly other areas), to include skills training for those roles.
• Manage a remote regional team, traveling at a minimum of twice a year, to covered markets within their region to interact with their direct reports and assess team effectiveness
• Oversee the day-to-day activities to include deliverables, promotions, and related activities
• Ensure the team meets productivity and performance requirements, and assist Regional Managers to overcome challenges regarding reaching metrics and other performance issues.


Required Experience:
Business Knowledge, Skills, and Desired Attributes:
• Experience in/working knowledge of retail, retail operations, retail distribution, merchandising, sales and marketing and service organizations where client satisfaction is a measurement of success.
• 2 years experience in management (preferably remote employee base)
• Understands field programs with shared and/or dedicated resources
• Client/Account Management experience desirable
• Working knowledge of CCS Service Offerings
• Experience managing to budgets
• Excellent relationship building and communication skills (most notably email and phone), along with written, verbal and strong presentation skills
• Intelligent, self-confident, practical, analytical, thoughtful, flexible and an excellent communicator
• Acts in accordance with stated values; follows through on promises, uses rigid ethical considerations to guide decisions.
• Inspires commitment by motivating others to perform at their best and rewarding performance excellence.
• Forges synergy by maintaining smooth, effective work relationships at all levels; promotes a winning, team-based culture of inclusion.
• Results-orientated leader who aligns resources to accomplish key objectives; assigns clear accountability for important objectives; sets the performance bar at the highest standard of excellence.
• Desired 3-5 years in field or retail marketing or related operations, currently in a Manager role for a high growth/fast paced company
• Undergraduate degree required, marketing or business degree preferred.
• Direct management experience preferred
• Proficient with Microsoft office, especially Excel and PowerPoint, MapPoint
• Up to 75% travel outside home market

• Company:
  Creative Channel Services, LLC
• Location:
  Ridgefield Park, NJ 07660
• Job Status/Type:
  Full Time, Employee
• Job Category:
  Marketing/Product
• Inudstry:
  Consumer Packaged Goods Manufacturing;Retail
• Occupation:
  Brand/Product Marketing;Events/Promotional Marketing;General/Other: Marketing/Product
• Career Level:
  Manager (Manager/Supervisor of Staff)
• Work Experience:
  5+ to 7 Years
• Education:
  Bachelor's Degree
• Salary/Wage:
  70.00 - 75.00 USD /year
  incentive plus full benefits

• Company:
  Creative Channel Services, LLC