- Company:
UST Global
- Location:
Plano, TX 75023
- Job Status/Type:
Full Time, Employee
- Job Category:
IT/Software Development
- Industry:
Management Consulting Services
- Occupations:
Network and Server Administration
- Work Experience:
7+ to 10 Years
- Company:
UST Globale
- Reference Code:
Network/UST/OCT/09
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UST Global Career Video Length: 3:17 min |
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Across locations—USA, India, Malaysia, Europe—UST offers you one of the most dynamic work environments in the IT services and BPO space. At UST you will find your career on the trajectory of achievement and driven by an empowering work ambience.
UST will transform the way you work.
Being a young and vibrant company, we look for people who want to make a difference and have the passion to go that extra mile. We know that a concerted effort is required to attain our mission and vision and, for this we have in place an Aligned Performance Management system. A people-focused company, UST has been assessed at PCMM Level 5. We have also adopted Six Sigma and some of the most innovative and effective HR practices.
Across locations—USA, India, Malaysia, Europe—UST offers you one of the most dynamic work environments in the IT services and BPO space. At UST you will find your career on the trajectory of achievement and driven by an empowering work ambience.
UST will transform the way you work.
Being a young and vibrant company, we look for people who want to make a difference and have the passion to go that extra mile. We know that a concerted effort is required to attain our mission and vision and, for this we have in place an Aligned Performance Management system. A people-focused company, UST has been assessed at PCMM Level 5. We have also adopted Six Sigma and some of the most innovative and effective HR practices.
You will only soar higher as an USsociate.
Network Administrator
Hi There ! We are in urgent need for Network Administrators with the following Skillset: Location – Plano, TX Experience – 7+ Years Job Type – Contract/Full Time Strong Unix and AIX, Wintel, Marimba, Tripwire, and MOM (Microsoft Operations Manager) Responsibilities to include but not limited to: 1. Receive training to support the identified primary services for support. 2. Participate in standard ITIL processes in the areas of Incident, Problem and Change management. 3. Monitor standard support systems (ticketing systems, phone calls, email, etc…) for incident/problem escalation. 4. Resolve incidents and problem by providing troubleshooting assistance while working independently and with local service desks, other internal support teams and external vendors. 5. Document solutions in the Known Error Database. 6. Provide administrative support for change incidents. 7. Prepare and deliver service reports on a scheduled and ad hoc basis. 8. Perform scheduled and ad hoc maintenance tasks. 9. Act as subject matter expert on the specific services for which you primarily support. 10. Write, review and edit service documentation. 11. Assist in the training of other Support Analysts on the team to provide back-up support in your absence (out-of-office and outside of your standard business hours). 12. Rotate in on-call schedule. 13. With training, provide back-up support for other support roles in the International Technology Services organization’s Network Service group (more detail later). 14. Receive turn over from previous support shift and provide turn over to following support shift. The candidate will be expected to keep regular business hours to match US Central Time Zone (GMT -6). The ideal candidate will display these attributes: • A self-starter with the ability to lead troubleshooting efforts and the initiative to take lead when conditions warrant. • Communicates well in verbal and written communication. If you find the above job interesting, request you to please forward your updated resume along with your Current, Expected Pay Rate and also Notice Period to kameshwar.anipindi@ust-global.com
UST Global is leading end-to-end IT services and BPO Solutions Company headquartered in California, USA with operations across the Globe. We are a part of the $ 6 Billion Com Craft Group. We are a PCI CMM Level 5, BS 7799 & ISO 27001 certified company with over 6000 people globally with operations in Americas, Europe, Asia Pac & India. We are among the top 30 fastest growing companies in the US and one among the few companies to be placed in Magic Quadrant by Gartner for our expertise in operating on Niche areas of operation.
We are very well poised for a rapid growth with future plans viz. IPO listing at NASDAQ, hitting the $ 1 Bn mark and ramping up the workforce to a 30,000 strong, moving forward.
Regards,
Kamesh
949-616-5775
