|
|
|
|
|
|
|
|
|
|
|
|
|
|
Req ID: 10935
Required Education: Not Indicated
Required Experience: Not Indicated
Description:
Position Overview:
Provide network implementation and operational support in a 24x7 networking environment. Support voice/data systems for an international enterprise network. Work in a high paced dynamic environment including contact centers, e-commerce, data centers and wide area networks.
Responsibilities:
• Troubleshoot straightforward networking problems independently by investigating underlying problems.
• Design voice and data networking infrastructure and interface to external networks.
• Participate in the design of new or modified LANs/WANs/voice strategy and advise on network design.
• Assure external security.
• Provide cost/benefit analysis on intermediate projects.
• Participate in evaluation of vendor proposals.
• Conduct network studies and performance analyses and recommend changes.
• May function in a lead capacity within department and represent department in workflow, escalation discussions with others.
• Leads implementation and deployment efforts on intermediate projects.
• Work as a lead on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Exercise good judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
• Lead team in researching, identifying, analyzing, resolving problems, and implementing solutions and/or enhancements.
• Make recommendations based on team research and analysis.
• Interface frequently with project managers to provide engineering design support.
• Develop and interpret network design and solutions to meet immediate and future business needs.
Qualifications:
• Displaying advanced understanding of hardware, software, and networking components of local, wide area, and TDM/IP-based telephony networks.
• Applying understanding of complex networks to develop sophisticated network configurations.
• Preparing documentation packages of procedures for sustaining, operating, and monitoring the network.
• Analyzing, redesigning, and documenting (work flows) architectures for network applications.
• Displaying advanced understanding of network management systems and utilities.
• Identifying, determining cause of, and correcting voice and data network performance degradation.
• Identifying potential voice/data network security risks and recommending plan to address or eliminate risks.
• Addressing and solving “multi-layer” network problems.
• Knowledge of MPLS, IP, routing protocols, Voice over IP (VoIP), SIP/SIP-T.
• Familiar with circuits (DSx, OCx, Ethernet, SONET facilities.
• Familiar with routers, ethernet switches, load balancing devices, sniffers, network tools, VoIP, TDM PBX systems.
Work Experience and Education Guidelines:
• 6 or more years related experience required.
• 4-6 years in an IT functional role.
• B.A. /B.S. in related field or equivalent preferred.
• Cisco or Avaya IP Telephony Experience preferred
• Cisco or Avaya Contact Center administration preferred
• Cisco CCNA or CCI Voice or Avaya ACE certifications preferred
About Expedia, Inc.
Expedia, Inc. is the world’s leading online travel company, empowering business and leisure travelers with the tools and information they need to easily research, plan, book and experience travel. Expedia, Inc. also provides in-destination concierge service and activity desks for travelers. The Expedia, Inc. portfolio of brands includes: Expedia.com®, hotels.com®, Hotwire®, Egencia™, TripAdvisor®, Expedia Local Expert™, Classic Vacations® and eLong™. Expedia, Inc.’s companies operate more than 50 global points of sale with sites in North America, South America, Latin America, Europe, Middle East, Africa and Asia Pacific. Expedia, Inc. is a component of the S&P 500 index. For more information, visit http://www.expediainc.com / (NASDAQ: EXPE).
.
|
|
|
|
|
