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Job Summary

Company
Datotel
Location
Saint Louis, MO 63101
Job Type
Full Time
Employee
Years of Experience
1+ to 2 Years
Education Level
Some College Coursework Completed
Career Level
Entry Level
Salary

Salary commensurate with education and experience

Network Operations Center (NOC) Operator

About the Job


Datotel, LLC is a progressive St. Louis-based information technology company seeking a number of candidates to staff their Network Operations Center (NOC) and provide general IT support to Datotel employees and customers.  This exciting, entry-level position reports to the Operations Manager and includes the following responsibilities:


*  Plan, organize, engage in, and track all operations-related activities for Datotel, LLC, and provide technical project support for Fusiva, LLC, an infrastructure architecture and network consulting firm.


*   Monitor, manage, and maintain network and facility management systems, applications, hardware, and tools.


*• Assist in creating and establishing policies and procedures for the NOC.


*• Supports and assists with the operation and management of the Datotel IT and IS infrastructure and systems including LAN, WAN, phone systems, etc.


*• Deploy, support, troubleshoot, and maintain systems and services as necessary to support customers of the Datotel facility.


Utilize education, skills, and experience in the support of Fusiva consulting activities.


*• Develop, maintain, and enhance relationships with others in the Datotel/Fusiva family of companies – including peers and members of other departments – to get results.


Qualified candidates should meet the following criteria:


*• Must have strong computer skills – must be proficient in office productivity applications including Microsoft Office (Word, Excel, Visio, PowerPoint) and Microsoft Windows


*• Experience with Microsoft Server 2003, Exchange Server 2003, Linux/Unix, routing, switching, firewalls, and other computer and network hardware, a significant benefit.


*• Network management, LAN administration, security knowledge, and user support/consultative experience is highly desirable.


*• Must possess significant troubleshooting abilities, and be a creative problem solver with the ability to develop “out of the box” solutions.


*• Excellent listening and probing skills, with the ability to interact with clients and/or vendors to successfully resolve technical problems.


*• Must be a driven self-starter who demonstrates the ability to function independently without large support resources.


*• Must possess effective communication and writing skills and the ability to maintain detailed documentation and task journals.


*• An undergraduate degree in Computer Science or related field is preferred.


*• Applicable vendor certifications are desirable.


This position with Datotel offers a base salary commensurate with experience and significant opportunity for advancement within the company. 

Please send a resume in Microsoft Word format to:  emcfarland@datotel.com

 
 

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Contact Information

Datotel