New Car Sales Consultant

A Dealership Sales Consultant must possess the ability to sell and/or lease new and used vehicles.  Must meet gross profit, volume, and customer satisfaction objectives.

ESSENTIAL DUTIES:

·         Attends work on a regular and punctual basis, based on the department work schedule.

·         Satisfies the transportation needs of vehicle purchasers.

·         Sells/leases and delivers a minimum of 10 units per month.

·         Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

·         Establishes personal income goals that are consistent with dealership standards of productivity.

·         Completes product and sales training courses as requested by Sales Manager.

·         Ensures that the Sales Manager has an opportunity to meet each customer.

·         Consistently and accurately utilizes dealership processes including sales, vehicle preparation, delivery, financing and follow-up procedures.

·         Meets sales certification standards.

·         Meets dealership standards of customer satisfaction.

·         Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).

·         Processes paperwork in accordance with established dealership policies.

·         Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.

·         Works ethically as part of a sales team by reuniting returning customers with the original sales consultant with whom they worked.

·         Attends all sales meetings, as directed by dealership management.

·         Maintains professional appearance.

·         Performs other duties, as assigned.

MARGINAL DUTIES:

·         Understands and follows the federal, state, and local laws that govern automobile sales.

·         Prepares sold vehicles for customer delivery prior to customer arrival.

·         Serves as a mentor for new Sales Consultants.

·         Performs other duties, as assigned.

QUALIFICATIONS: 

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

·         Well-developed interpersonal communication skills

·         Well-developed problem solving skills

·         Well-developed customer satisfaction skills

·         Valid automobile driver's license

·         Motor vehicle record allowing insurability by employer's insurance

·         Sales experience preferred

·         Basic data entry computer skills preferred