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Nurse Appeals Ld - Buffalo, NY...


Job Summary

Buffalo, NY
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Nurse Appeals Ld - Buffalo, NY - PS4575

About the Job


Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

This position supports the WNY office in Buffalo, NY. You will have the ability to split your time between working in the office and from home. You must have a high speed internet connection.

The Nurse Appeals Ld. is responsible for serving as a team lead and for investigating and processing the most complex grievances and appeals requests from members and providers and provide leadership and work direction to other appeals staff.

Primary duties may include, but are not limited to:

Conducts investigations and reviews of member and provider grievances and appeals.

Reviews prospective or retrospective medical records of denied services for medical necessity.

Extrapolates and summarizes medical information for medical director, consultants and other external review.

Prepares recommendations to either uphold or deny appeal and forwards to Medical Director for approval.

Ensures that appeals and grievances are resolved timely to meet regulatory timeframes.

Documents and logs appeal/grievance information on relevant tracking systems and mainframe systems.

Generates written correspondence to providers, members, and regulatory entities.

Serves as subject matter expert for team and works on projects impacting development, interpretation, and implementation of medical policy or other managed care initiatives.


Requires 5 years of experience in a managed care healthcare setting; or any combination of education and experience, which would provide an equivalent background.

Current, active, unrestricted RN license in NY required.

AS/BS in Nursing preferred.

Experience in the Medicaid Appeals/Grievance process required.

Knowledge of the NY Medicaid contract preferred.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


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