**OPERATIONS MANAGER UBS FINANCIAL SERVICES - LOUISVILLE, KY** Job in LOUISVILLE, Kentucky US

Job Overview

Title:	OPERATIONS MANAGER UBS FINANCIAL SERVICES - LOUISVILLE, KY
Job Reference:	50591BR
Location:	LOUISVILLE, KY
City:	LOUISVILLE
Field of work:	Accounting/Finance/Insurance
Business Group:	Financial Services
Job type:	Full Time Employee

About UBS

UBS is a leading global financial services firm. We are the world's leading wealth management business, Switzerland's leading retail and commercial bank, and one of the biggest private client businesses in the USA. By combining
your talent with our strength, we can achieve great results.

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**OPERATIONS MANAGER UBS FINANCIAL SERVICES - LOUISVILLE, KY**

Job Description

Operations Manager

UBS is a leading global financial services firm. As part of Global Wealth Management & Business Banking, UBS Financial Services Inc. provides customized finance and investment solutions to its international clientele, ranging from wealthy individuals to institutional investors to multinational corporations. We are one of the world's leading wealth management businesses, the premier Swiss retail bank and one of the top private client businesses in the USA. By combining your talent with our strength, we can achieve great results.

The Operations Manager leads the daily operational activities and approvals (e.g., new accounts, funds received and delivered, trade processing, etc.) in the complex/branch and ensures that activities run smoothly, efficiently and meets service excellence standards. As the Operations Manager you will lead all BSAs within the complex/branch and provide guidance, training and coaching needed to ensure they can perform all operations tasks and responsibilities. Together with your Complex Administrative Manager you will align complex resources and coordinate operations staff for coverage in all related areas. You will perform delegated supervisory functions, approvals and authorizations for the complex.

Key Responsibilities

• Manage the day to day branch operations to ensure operational excellence

• Communicate, implement and ensure compliance with firm operational guidelines and policies and support the branch operational risk and audit process

• Oversee and perform operational approvals such as: review and approve account opening and maintenance, funds/securities received and disbursed, correspondence and communications with the public, trade errors/corrections, etc.

• Monitor and manage operational costs

• Manage operation's related client issues and complaints following firm policy and regulatory requirements

• Coach and educate all employees on operational policies and procedures and the UBS platform

• Recruit, select, onboard, train and manage operational support staff (i.e., BSAs)

• Conduct performance reviews and make personnel decisions such as compensation and promotions of operational support staff in accordance with firm policy

• Implement service excellence standards, including coaching and educating operational support staff on the Client Experience best practices and suitability

• Monitor client accounts and transactions.

• Perform delegated supervisory functions, approvals and authorizations for the complex.

• Support and drive strategic firm initiatives

Qualifications/Experience

• 3 years of experience with a leading financial institution

• Relevant management experience in branch operations

• High School Diploma or equivalent required; College Degree recommended

Leadership Skills

• Judgment and Decision-Making

• Managing and Developing People

• Drive and Commitment

• Working in Partnership

• Leverages resources and delegates effectively

• Creates a positive branch business culture

Required Licenses

• FINRA Registrations: Series 7, 66, 8 or 9 and 10 - Series 3 (if applicable)

• Life and Health Insurance licenses, required if supervising this business

We can offer a stimulating working environment, a culture of mutual respect and commitment to maintaining the highest ethical standards. This position carries an attractive performance-related compensation and the support of our global experts at all times.

If you would like to work for a global organization where individual contribution counts and where your ambitions and abilities can make a difference, please apply for this position.

It starts with you.

To apply, CLICK HERE

UBS is an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce.

Wealth management services in the United States are provided by UBS Financial Services Inc., a registered broker/dealer offering securities, trading, brokerage, and related products and services in the U.S. UBS Financial Services Inc. is a subsidiary of UBS AG.

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