GET SIMILAR JOBS BY EMAIL.
Sign Up
Confidential Posting
Job Summary
- Location
- Akron, OH 44333
- Industries
- Computer/IT Services
- Engineering Services
- Job Type
- Full Time
- Employee
- Years of Experience
- 5+ to 7 Years
- Education Level
- Bachelor's Degree
- Career Level
- Experienced (Non-Manager)
- Contact Information
- Fax: 708-753-7967
Technical Analyst
About the Job
| Job Description |
| Essential job functions: | • Performs inventory of printing devices at customer locations • Performs Customer-facing briefing and interviews during data collection visits • Collects device information including technical information such as network addresses and accessory details • Performs quality analysis of collected data • Performs map reviews and device analysis • Performs data maintenance in hosted systems • Performs minor upkeep, upgrades and management of tablet-based PC applications • Extensive travel required throughout US. Some weekend travel • Ability to travel to different customer sites for several weeks in a row • Workers must be able to expense their travel costs for reimbursement • Extensive walking is required inside office and manufacturing work areas • Candidate must be capable of lifting 40 lbs. • Candidates must be highly motivated, energetic and willing to take direction • Most of the work will be in small teams and individual work effort is required • Has a strong understanding of printer, copier, fax and scanner configurations |
| Skills: | • Ability to demonstrate customer-facing skills including interviewing, briefing, and reporting • Able to demonstrate ability to program printers and Multi Functional Devices to access configuration information • Able to demonstrate ability to accurately position devices on map • Able to demonstrate ability to detect and report exceptions to established procedures • Able to demonstrate ability to effectively organize and prioritize work • Ability to demonstrate independence and ability to be easily directed by the Project Manager, Solutions Architect, and Senior Consultant • Able to demonstrate ability to make major contributions to teams • Able to demonstrate ability to take responsibility for client satisfaction w/deliverables • Able to demonstrate a strong understanding of print system requirements |
| Experience: | • Minimum: 5 years Consulting Experience • Preferred: Experience with project management is a plus |
| Education: | • Minimum: High School Diploma or equivalent • Required: Bachelor’s Degree • Preferred: MCSE, CNE, A+, Project management or other technical certification |
| Additional job requirements: | Ideally the candidate is a college student interested in gaining experience with Xerox/Procter & Gamble. Engineering, Business Administration student with skill below would be great. |
| Comments/skills: | Need to have excellent skills with Microsoft products (excel, access, word and powerpoint). It would be great if the resource had experience with Tableau software. Strong analytical skills |
| Special instructions: | Flexible hours. Can work around 8-5 times. |
