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Job Summary

Company
Cliff Natural Resources
Location
Duluth, MN
Industries
Other/Not Classified
Job Type
Full Time
Employee
Education Level
High School or equivalent
Career Level
Manager (Manager/Supervisor of Staff)
Job Reference Code
10CL337

Office Supervisor

About the Job

Cliffs Natural Resources is an international mining and natural resources company. We are the largest producer of iron ore pellets in North America, a major supplier of direct-shipping lump and fines iron ore out of Australia and a significant producer of metallurgical coal. With core values of environmental and capital stewardship, our colleagues across the globe endeavor to provide all stakeholders operating and financial transparency as embodied in the Global Reporting Initiative (GRI) framework. Our Company is organized through three geographic business units:

The North American business unit is comprised of six iron ore mines owned or managed in Michigan, Minnesota and Eastern Canada, and two coking coal mining complexes located in West Virginia and Alabama. The Asia Pacific business unit is comprised of two iron ore mining complexes in Western Australia and a 45% economic interest in a coking and thermal coal mine in Queensland, Australia. The South American business unit includes a 30% interest in the Amapá Project, an iron ore project in the state of Amapá in Brazil, as well as a number of smaller greenfield projects not yet in production.

Over recent years, Cliffs has been executing a strategy designed to achieve scale in the mining industry and focused on serving the world’s largest and fastest growing steel markets.

Principal Functions: Duties performed may include, but are not limited to, developing or maintaining documents, transcribing material, maintaining or coordinating the management of files and record systems, gathering and providing information orally and in writing, scheduling appointments and maintaining calendars, and making arrangements for meetings and travel. Serve as the personal assistant to one or more senior managers or executives. An in-depth knowledge with the ability to utilize various Microsoft Office software packages is essential.

Position is also responsible for managing daily operations of office infrastructure by working with vendors, building management, maintenance, and the Corporate Office Services Manager.

Specific Responsibilities by Priority

• Meet and greet visitors; sort, distribute, and prepare mail and courier packages; order and maintain supplies for office (includes lunchroom supplies).

• Maintain records of building access cards and parking validations.

• Work with the Vice President – Supply Chain Management for maintenance, construction and alteration of office areas, office furnishings, and office assignments for Shared Services staff.

• Serves as a primary contact with the building management to resolve daily problems with heating and air conditioning systems, office housekeeping, lighting, deliveries etc.

• On-call contact for after hours Duluth building maintenance and network issues.

• Maintain calendars of Shared Services staff. Update Infocaster daily to reflect conference room and office assignments for visitors.

• Prepare and distribute weekly schedule for Shared Services Maintenance staff.

• Maintain calendars of operating or administrative commitments and notify affected staff of deadlines.

• Maintain Shared Services vehicle fleet including keeping records of company car usage, addressing maintenance issues; working with building management to set up parking for senior/executive managers.

• Maintain NAC vehicle fleet records to ensure vehicles are operating in the correctly licensed location and tags are current.

• Provide first-level IT support to the office with dotted-line reporting to Corporate IT, including trouble-shooting hardware and software issues with Microsoft products and enterprise applications.

• Provide local HR administrative support for new hires and current employees with dotted-line reporting to Corporate HR, including providing orientation to new employees and addressing benefits questions.

• Work with Corporate Manager of Telecommunications for phone issues, including maintenance of Duluth phone system, establishing new lines, troubleshooting local phone and cellular phone issues and maintaining Call Pilot accounts for Duluth staff.

• Organize and coordinate in-house and off-site meetings, conferences and travel arrangements and monitor and expedite progress. Maintain contacts with local hotels/conference facilities to ensure Cliffs receives negotiated rates on rooms and conference space.

• Compose correspondence and other documents that require the synthesis or integration of a variety of subject areas or the summation of the individual contributions of staff members or operating units.

• Review and edit documents for content and appropriate spelling, punctuation, syntax, and format; modify copy as necessary.

• Prepare and maintain documents for budget and expense tracking. Approve invoices for purchases such as supplies.

• Work with Senior Master Blackbelt for tracking and securing awards for Cliffs Certified Green Belts.

• Cliffs College Administrator for Shared Services. Quantify and enter all training provided by Shared Services to ensure accurate employee training transcripts.

• Act as backup for Cliffs Material Management Application in the absence of the MMA Administrator.

• Perform other related duties as assigned.

Education Needed:

• High School Diploma; Associate's degree or Administrative Assistant certificate preferred.

Experience Needed:

• Three years of secretarial and administrative experience in a business/industrial environment.

• In depth knowledge of Microsoft Office and other relevant software.

We offer an industry-leading compensation package, including bonus, pension, matching 401(k), and medical/dental/prescription for the successful candidate. If you are interested in challenge and opportunity in a team-based environment where core values are important, please apply online at www.CliffsNaturalResources.com .

Cliffs Natural Resources is an Equal Opportunity Employer.

 
 

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Cliff Natural Resources