Position:                       On-Site Technician 

Department:                 Technical
Services

Location:                      Las Vegas, Nevada

Position
Type:              Part-time

Reporting
to the Guest-Tek’s Director of NOC & Global Support this position will be
responsible for providing on-site technical support, responding to
software/hardware issues and configuring and maintaining network systems.

Responsibilities:

• Diagnose
  and resolve hardware and software issues
• Configure,
  install, repair and maintain data, voice and video systems
• Troubleshoot networking
  equipment on customer premises
• Identify and escalate
  situations requiring urgent attention
• Documenting the details of an
  issue, troubleshooting steps taken and solutions
• Represent Guest-Tek onsite and
  ensure customer satisfaction with Guest-Tek products and services
• Escalated on-site resource for
  VIP guests
• Ongoing staff training for the
  system

Qualifications: 

• Possess a degree in Applied
  Information Technology from a technical College or equivalent
• 2 - 3 years experience in a
  similar role
• Advanced knowledge of switched
  Ethernet, Internet connection methods, and networking
• Good working knowledge of
  Linux, Switched, DSL, and WiFi networking equipment
• Experience in troubleshooting
  software and hardware
• Cabling knowledge is an asset
• Excellent written and verbal
  communication skills
• Strong documentation and
  troubleshooting skills
• Demonstrated excellence in
  customer service
• A trustworthy individual able
  to work independently and with limited supervision

Working Conditions:

• Part-time position for
  approximately 20 hours a week – 2 positions (8:00 – 12:00) and (16:00 –
  20:00)
• Technician will be on-call
  within the time period not on site. Response time will be with-in two hours
• Position will be based at
  customer hotel site
• Occasional travel may be
  required

How to Apply:

Please send your resume and cover
letter including salary expectations to: careers@guest-tek.com

We thank all interested applicants.​​  However, only qualified candidates will be
contacted.​​  Must be legally entitled to work in the US. No agency calls please.

Guest-Tek delivers wireless and
wired broadband visitor-based networking (VBN) solutions to businesses serving
mobile users. Our products provide fast and easy plug-and-play Internet access
to end users. Through our superior implementation and support services, our
partners gain a sustainable competitive edge.

To learn more about Guest-Tek, please visit http://www.guest-tek.com