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Job Summary

Company
The Art Institute of Pittsburgh Online Division
Location
Pittsburgh, PA 15222
Industries
Education
Job Type
Full Time
Employee
Education Level
Master's Degree
Career Level
Manager (Manager/Supervisor of Staff)
Job Reference Code
PCK469-3935

Online Program Director - GAD/MAA - The Art Institute of Pittsburgh Online Division

About the Job


Job ID: 93

Position Description:
The Online Program Director (OPD) is responsible for student success and persistence, curriculum and course implementation, and online faculty performance and retention. The OPD is responsible for ensuring the academic policies and standards are implemented in accordance with accreditation guidelines under the direction of the EDMC OHE Senior Director of Online Programs. The OPD drives course and program student persistence, manages the performance of online faculty, assures online classroom quality, assures curriculum integrity, monitors online classrooms, and resolves students’ academic problems and complaints related to the interior design Education courses. The OPD provides course specific consultation, training, and collaboration with the functional areas of EDMC OHE. The OPD works collaboratively with the Academic Affairs leadership of EDMC school(s) offering online degree programs, including Department Directors/Chairs.

KEY JOB ELEMENTS

1. Manages and leads online adjunct and full-time faculty

1.1. Drives student persistence within courses and academic programs
1.2. Manages and leads faculty on a daily basis
1.3. Ensures faculty are in compliance with EDMC OHE policies, educational institution policies, and accreditation standards, and that appropriate paperwork is completed in a timely manner
1.4. Investigates and resolves faculty problems requiring academic actions, exceptions, etc. under the direction and approval of the EDMC OHE Senior Director of Online Programs of Educational Services or his/her designee

2. Monitors and spot-checks active courses for quality assurance

2.1. Monitors and spot-checks online courses in the respective program(s)
2.2. Ensures faculty have set up all classes prior to the beginning of each session in the academic quarter

3. Participates in the faculty evaluation process

3.1. Conducts online course observations and completes periodic faculty evaluation snapshots
3.2. Provides feedback concerning faculty performance and arranges for faculty mentors needed
3.3. Collaborates with the EDMC OHE Director of Faculty Evaluation and Academic Affairs leadership in ongoing evaluation activities and in preparing and participating in the annual faculty review process
3.4. Collaborates with the OHE faculty development, faculty trainers, online mentors, and other personnel to identify faculty development needs and participates in the development and implementation of faculty initiatives
3.5. Recommends to the EDMC OHE Senior Director of Online Programs leadership part-time faculty for appointment to full-time faculty status
3.6. Provides the EDMC OHE Senior Director of Online Programs leadership information necessary for any faculty disciplinary action

4. Provides subject/program consultation, training, and support within EDMC OHE Educational Services and other OHE functional areas

4.1. Collaborates closely with OHE Academic Advisors, OHE staff, and online faculty to identify student academic support and persistence needs and assists with program specific student support and persistence program development and implementation
4.2. Provides program and subject area product knowledge consultation, training, and support to OHE Assistant Directors of Admissions
4.3. Provides program and subject area product consultation, training, and support to EDMC OHE Educational Services staff as needed
4.4. Conducts program-specific life credit reviews for online students in accordance with the academic policies and guidelines
4.5. Supervises program-specific student internships and other academic requirements (as required within specific programs) in accordance with the academic policies and guidelines

5. Collaborates in the curriculum development process for online programs and courses

5.1. Collaborates with Academic Affairs leadership to ensure course competencies are included in every online course
5.2. Collaborates with the EDMC OHE curriculum development process to ensure each online course is developed in a manner to effectively and efficiently deliver students a quality online experience
5.3. Communicates regularly with Academic Affairs leadership issues related to program and course curriculum content and instructional delivery

6. Investigates and resolves student problems with appropriate OHE Educational Services staff and OHE staff

6.1. Acknowledges and addresses student problems
6.2. Investigates student problems as needed by reviewing course, speaking with faculty, Academic Advisors, etc.
6.3. Resolves problems requiring academic actions, exceptions, etc. under the direction and approval of the EDMC OHE Senior Director of Online Programs leadership
6.4. Documents student problems and their resolution
6.5. Communicates with EDMC OHE staff and Academic Affairs leadership as required
6.6. Manages the educational process ensuring every student is involved in a positive educational experience through leadership activities and the entire online community

7. Communicates regularly and effectively on program-related issues and topics with appropriate academic leadership

7.1. Participates in teleconferences and meetings as required by the EDMC OHE Senior Director of Online Programs leadership
7.2. Assumes responsibility for regular communications and interactions with Academic Affairs leadership personnel (including Department Directors/Chairs)

8. Other responsibilities as determined by the EDMC OHE Senior Director of Online Programs

8.1. Works on special departmental projects and initiatives as appropriate
8.2. Maintains regular reporting and communication with the EDMC OHE Senior Director of Online Programs and OHE business leaders

ORGANIZATIONAL RELATIONSHIPS

Reports to: EDMC OHE Senior Director of Online Programs
Collaborates with: Other Online Higher Education functional staff

Position Requirements:
POSITION REQUIREMENTS

• Masters degree in a subject area
• Three to five years of industry-related experience
• Three to five years prior experience in teaching and/or evaluating online courses
• Three to five years previous personnel management experience, preferably in GAD or MAA.
• Technologically independent and able to work as part of a virtual team
• Excellent oral and written communication skills
• Highly organized and able to manage multiple tasks concurrently
• Strong interpersonal skills, with the ability to act effectively as a member of a team and work collaboratively with academic as well as business and regulatory personnel
• Position based in Pittsburgh, PA


Previous ONLINE Higher Education Administration preferred.


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The Art Institute of Pittsburgh Online Division