Onsite Wellness Specialist

About the Job
WebMD is the leading provider of health information services, serving consumers, physicians, other healthcare professionals, employers and health plans. The online healthcare information, decision-support applications and communications services that we provide:

- Help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information.

- Make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.

- Enable employers and health plans to provide their employees and plan members with access to personalized health and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.

Title: Onsite Wellness Coordinator
Location(s): Field

Description
The Onsite Wellness Coordinator (OWC) will work collaboratively with the designated client's health promotion team to raise awareness and promote engagement in Client's health promotion programs.

Located at the site of the designated client, the OWC will work with and be a resource for the individual employer units in their health promotion activities, including those sourced from additional vendors.

The OWC is responsible for client satisfaction, retention and reference-ability. S/he will act as customer advocates, as well a point of contact with senior Customer stakeholders to increase participant engagement and maximize value delivered through the WebMD relationship. They provide thought leadership and support program planning and impact assessment, as well as coordination and promotion of service.

OWC's proactively identify opportunities for service delivery enhancement and improvement. As opportunities are identified, they work with other Client Services staff, Account and Product Management to improve processes, and develop new solutions.

The successful candidate will have a background in health promotion, health communications, and/or population health management.

Responsibilities
' Provide ongoing project management for current onsite programs and promotional events
' Assist and facilitate linkage between benefits, environmental health and safety/occupational health, facilities, and other Customer health improvement vendors
' Assist in the delivery and coordination of onsite Health Improvement, Health Action, Wellness Programs for Customers employees
' Assist with gathering materials related to the health promotion programs for benefits communications
' Coordinates the flow of information and materials between WebMD and individual employer units located in the area
' Coordination of meetings and other communications (internal and external)
' Coordination and delivery of onsite events
' Works with the Engagement Advisor to coordinate the customization of WebMD's standard communication vehicles, and when necessary, the development of original materials
' Develops and maintains schedules necessary to support the successful execution of client health education programs
' Ongoing program performance review and strategy support
' Support WebMD Health Services product and service line expansion
' Support process improvement and service model design efforts

Qualifications
' BA/BS or equivalent in health education/health promotion. MPH or MS in a health science field is a differentiator.
' Minimum of one year Wellness Coordinator or similar client-facing experience
' Minimum of one (1) year delivering healthcare information products and services, especially consumer-facing interfaces and H&W administration.
' Minimum 3 ' 5 years experience in a corporate environment
' Demonstrated ability to successfully manage multiple relationships with multiple client stakeholders in a dynamic and stressful environment.
' Strong understanding of behavior change theory
' Strong program planning skills