Position Description
Operations Analyst
Leave the shirt and tie routine at home and...
Come work for a progressive, worldwide leader in eCommerce and multi-channel services for great consumer brands. GSI Commerce, Inc. (NASDAQ: GSIC) is made up of the most dynamic talent in the industry.
Are you interested in working with some of the world's leading name brands and retailers? While you might not know us, you definitely know our clients and have probably shopped on-line at one or more of our ecommerce sites. At GSI we work with over 80 retailers, brands, and sports leagues. Some of our clients include companies like Toys 'R Us, the NHL, Bath and Body Works, and Radio Shack. If you share our passion for being an innovative pioneer in a dynamic industry, are relentless about quality, and enjoy winning together we want you to join our team!
Our company is growing. Our industry is growing. Our clients are growing. And our people are growing. The fact is, when you work at GSI, the opportunities for professional development have few boundaries. We hire top-tier talent who are excited about the opportunity to make a difference. One of our most important investments is our employees. GSI offers its employees tremendous career growth, exceptional employee benefits (including company matched 401(k), casual dress code, and employee discounts on many of our partner sites). At GSI, you have the chance to shape global, cutting-edge e-commerce solutions.
At GSI YOU CAN.
become a pioneer in a dynamic industry + meet and work with incredibly talented people + expand your horizons!
Join the Business Operations team of a rapidly growing, fast paced and dymanic eCommerce company as an Operations Analyst invloved in the order approval and payments fraud prevention process for our suite of over 90 premier partners in distinct merchandising categories such as apparel, accessories & footwear; consumer electronics; home furnishings; appliances & tools; sporting goods & apparel; cosmetics & fragrances; personal care; music & video; jewelry; toys & video games; baby products; specialty foods; and pet supplies.
Key duties for Operations Analysts include:
Responsibilities:
' Validate consumer transactions by utilizing various tools, techniques and critical thinking to analyze multiple attirubutes
' Actively participate in the identification and prevention of credit card related fraud activity and financial loss related to sophisticated fraud rings
' Analyze correlations between valid and fraudulent transactions to assist in the enhancement and fine tuning of the suite of screening tools
' Work with various levels of law enforcement and loss prevention specialists to assist with high level and/or internal fraud cases
' Perform weekly and monthly analysis of fraud trends using database and query tools
Experience Required:
' Strong analytical skills utilizing multiple variables to make consistent decisions.
' 1-3 years of work experience with consumer credit card payments and/or fraud, preferably with eCommerce, catalog or retail industries
' Experience in a volume driven and time sensitive environment
' Exceptional communication skills ' Ability to write and speak confidently and comfortably at all levels
' Strong organization, attention to details and prioritization skills
Desirable Requirements:
' Bachelors degree in a relevant field such as business, criminal justice, finance or economics
' Work experience that indicates a strong understanding of consumer credit operations in retail, wholesale, catalog and/or other direct to consumer businesses
' Direct experience with e-commerce payment fraud prevention operations
' Direct experience with the processing of chargebacks, billing disputes and/or judgmental lending
' Fluent in a foreign language - preferably German, Spanish, French, and/or Japanese
RESPOND HERE! Respond immediately by accessing the following
dedicated online response form which will allow you to cut and paste your
resume. This form will go directly and immediately to the
hiring authority for this position. Access the online response form at:
http://sh.webhire.com/servlet/resp/rf?jobid=2406691&boardid=749
Come work for a progressive, worldwide leader in eCommerce and multi-channel services for great consumer brands. GSI Commerce, Inc. (NASDAQ: GSIC) is made up of the most dynamic talent in the industry.
Are you interested in working with some of the world's leading name brands and retailers? While you might not know us, you definitely know our clients and have probably shopped on-line at one or more of our ecommerce sites. At GSI we work with over 80 retailers, brands, and sports leagues. Some of our clients include companies like Toys 'R Us, the NHL, Bath and Body Works, and Radio Shack. If you share our passion for being an innovative pioneer in a dynamic industry, are relentless about quality, and enjoy winning together we want you to join our team!
Our company is growing. Our industry is growing. Our clients are growing. And our people are growing. The fact is, when you work at GSI, the opportunities for professional development have few boundaries. We hire top-tier talent who are excited about the opportunity to make a difference. One of our most important investments is our employees. GSI offers its employees tremendous career growth, exceptional employee benefits (including company matched 401(k), casual dress code, and employee discounts on many of our partner sites). At GSI, you have the chance to shape global, cutting-edge e-commerce solutions.
At GSI YOU CAN.
become a pioneer in a dynamic industry + meet and work with incredibly talented people + expand your horizons!
Join the Business Operations team of a rapidly growing, fast paced and dymanic eCommerce company as an Operations Analyst invloved in the order approval and payments fraud prevention process for our suite of over 90 premier partners in distinct merchandising categories such as apparel, accessories & footwear; consumer electronics; home furnishings; appliances & tools; sporting goods & apparel; cosmetics & fragrances; personal care; music & video; jewelry; toys & video games; baby products; specialty foods; and pet supplies.
Key duties for Operations Analysts include:
Responsibilities:
' Validate consumer transactions by utilizing various tools, techniques and critical thinking to analyze multiple attirubutes
' Actively participate in the identification and prevention of credit card related fraud activity and financial loss related to sophisticated fraud rings
' Analyze correlations between valid and fraudulent transactions to assist in the enhancement and fine tuning of the suite of screening tools
' Work with various levels of law enforcement and loss prevention specialists to assist with high level and/or internal fraud cases
' Perform weekly and monthly analysis of fraud trends using database and query tools
Experience Required:
' Strong analytical skills utilizing multiple variables to make consistent decisions.
' 1-3 years of work experience with consumer credit card payments and/or fraud, preferably with eCommerce, catalog or retail industries
' Experience in a volume driven and time sensitive environment
' Exceptional communication skills ' Ability to write and speak confidently and comfortably at all levels
' Strong organization, attention to details and prioritization skills
Desirable Requirements:
' Bachelors degree in a relevant field such as business, criminal justice, finance or economics
' Work experience that indicates a strong understanding of consumer credit operations in retail, wholesale, catalog and/or other direct to consumer businesses
' Direct experience with e-commerce payment fraud prevention operations
' Direct experience with the processing of chargebacks, billing disputes and/or judgmental lending
' Fluent in a foreign language - preferably German, Spanish, French, and/or Japanese
RESPOND HERE! Respond immediately by accessing the following
dedicated online response form which will allow you to cut and paste your
resume. This form will go directly and immediately to the
hiring authority for this position. Access the online response form at:
http://sh.webhire.com/servlet/resp/rf?jobid=2406691&boardid=749
Position Information
- Job Title:
- Operations Analyst
- Company:
- GSI Commerce Solutions, Inc.
- Location:
- King of Prussia 19406
- Job Category:
- Security/Protective Services
- Career Level:
- Experienced (Non-Manager)
Contact Information
- Company:
- GSI Commerce Solutions, Inc.
GSI Commerce is an Equal Opportunity Employer.
