Due to growth within our organization, Entertainment Benefits Group, Inc. is pleased to be adding to our team. We offer full time employee company paid time off, medical, dental, vision, STD, LTD and Life Insurance as well as a generous 401K plan. We are seeking motivated individuals to work within our operations department. The successful candidate must be willing to work varying shifts 7 days a week. The Operations Coordinator is responsible for supporting field sales agents and call center representatives through day to day operations including customer service issues, ticketing issues, sales procedures and reports.
Duties and Responsibilities
Assist vendors with various reports
Handling of online fulfillment of tour and specialized products
Track monthly voucher sales and invoices for applicable offers to determine breakage
Maintain accurate and detailed spreadsheets
Perform additional duties as assigned
Minimum Qualifications
Comprehensive knowledge of Microsoft applications and the Internet
Excellent Customer Service skills and vendor relation skills
Excellent problem solving skills
Candidate to possess intermediate skill level in Microsoft Office products ( Outlook, Excel, Word, PowerPoint)
Flexible scheduling (nights, weekends, holidays)
Strong passion for travel and entertainment
High energy, ability to remain focused on goals, working independently
Ability to communicate effectively both written and oral in a professional manner
Ability to multi-task, be a team player and have a strong organizational skills
Preferred Qualifications
Experience of the AS400 system
Bachelor's degree in Business Management of other related field