Company is a leading international group of laboratories providing an unparalleled range of testing and support services to the pharmaceutical, food, environmental and consumer products industries and to governments.
They are searching for an Operational Excellence LEAN Project Manager to lead global initiatives. The Project Manager will support implementation of the Operational Excellence methodology (based on LEAN / 5S) and support other internal consulting initiatives and projects to industrialize and optimize lab processes across all labs of the group
- Support the implementation of the Operational Excellence Methodology. This methodology is a practical and pragmatic collection of lean/ six sigma/ 5s methods specifically adapted to the testing laboratory world. Objective is to implement the defined project methodology on how to analyze a lab, identify and quantify improvement opportunities and finally define and implement appropriate solutions (resulting in higher productivity, lower turnaround time and/ or lower cost). Will follow the documented methodology/tools and processes required to improve operational excellence, efficiency and cost in a lab sustainably.
- The project manager will, with support of the internal consulting team and other experts, define and document parts of the methodology, review proposals from colleagues and lead/ participate in workshops to challenge and further complete the methodology
- Run Operational Excellence projects. The first projects will be considered pilot projects and will have a strong focus on identifying and realizing quick wins to gain momentum for the overall initiative. Another focus is the on-going training of the relevant workforce of the participating labs as well as the workforce of the labs of the next implementation wave by pulling them forward and involving them in the initial pilot. Key for this assignment is the ability to interact with the local employees on all levels, provide on-going coaching and challenging as the change management aspect of the pilot will be important (given the decentralized culture).
- The project manager will run the day-to-day project management of these pilot projects, including team management, creation and tracking/ monitoring of project plans, escalation of challenges, managing interfaces with local teams, identifying and testing solutions to identified operational issues, documenting overall impact, etc.
- Define specifications, resulting from the operational excellence project. Any recommendation or solution resulting from an optimization project needs to be translated (if required) into specifications for IT or any involved other functional area, including clear and well documented business case (financial impact and cost of change, importance for the business, feasibility and complexity of implementation, etc.). Also, a continuing interface to IT has to be established to ensure IT implementation follows specifications and is implemented appropriately as defined in the operational excellence program.
- The project manager will ensure that all recommended and tested solutions that require system support are properly documented and discussed with the relevant IT teams. He will also follow-up on the IT implementation to monitor scope, time and quality of the implementation to ensure all pilot recommendations are finally implemented and workable.
- Support or lead the documentation of best practices, either as a result of the operational excellence program or as part of the "standardize lab footprints" initiative, requiring experience in analyzing and documenting processes (e.g. using swim lane diagrams, value stream mapping, etc)
- The project manager will be involved in documentation of new or existing best practices using the standard templates.
- Support or lead other internal consulting initiatives. Depending on the workload and team composition, a project manager might also support or lead other internal consulting initiatives. They are expected to be a flexible team member of the "consulting pool" that can be assigned to different projects or initiatives, depending on the overall situation
- Depending on the success, priorities and timelines, proactive people are frequently being offered increased areas of responsibility (e.g. to run an initiative) or promoted within the business.
The ideal candidate would possess:
- Strong change management skills
- Strong computer, scientific, and organizational skills
- Extensive formal and on-the-job training of lean/operational excellence concepts and at least three years implementation experience
- Excellent communication (oral and written) and attention to detail
- Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
- Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
- Strong interpersonal and management skills, with ability to manage multiple persons and projects in fast-paced environment
- Ability to plan and carry out responsibilities with minimal direction
- Advance level of proficiency in all Microsoft programs, especially Excel
- Lean Certification by an accredited body preferred
Basic Minimum Qualifications:
- At least a Bachelor's degree in Engineering or Business
- At least five years related experience, three of which should be working on lean or operational excellence projects
- At least one year of leadership experience managing at least 5 team members in running or implementing projects
- Authorization to work in the United States indefinitely without restriction or sponsorship.