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Job Summary

Company
Access Security Corporation
Location
Warminster, PA 18974
Industries
Construction - Industrial Facilities and Infrastructure
Security and Surveillance
Job Type
Full Time
Employee
Years of Experience
7+ to 10 Years
Education Level
Bachelor's Degree
Career Level
Manager (Manager/Supervisor of Staff)
Salary
70,000.00 - 90,000.00 USD /year

Operations Manager – Security Systems Integrator

About the Job


Access Security Corp. has been serving the Philadelphia metro area’s security needs for the past 35 years, specializing in the security systems integration of card access, closed circuit TV surveillance, automatic gates, and burglar and fire alarm detection systems.  Access Security offers industry leading system design, professional CAD services and installation by in-house certified security technicians, as well as dedicated 24/7 customer support services with guaranteed response times for all our customers.  We are located just 5 minutes from the Willow Grove exit of the PA turnpike in Warminster.  If you are a highly motivated professional with the talent we seek, now is the time to join Access Security!  For more information about our company please visit our website at: http://www.accesssecurity.com


 


Ideal candidate must be well organized, dynamic, and energetic person that is able to multi-task and problem solve.  We are seeking only those individuals who are serious about their work and their desire to advance within our company.  A qualified candidate will possess the following skills:


 


RESPONSIBILITIES:


 


CUSTOMER SATISFACTION:  Coordinate with sales to analyze customer requirements and contractual obligations, determining the best possible Access Security products for the application.  Responsible for executing the solution for total customer satisfaction.  This includes maintaining effective two-way communication with the customer from the initial order point to the warranty period.


 


STANDARD OPERATING PROCEDURES:  Responsible for developing and adhering to standard installation and operating practices.  Helping to define standards for the company and implement improvements to installation and service procedures.


 


FISCAL RESPONSIBILITY:  Responsible for executing the highest quality delivery at the lowest possible cost.  Responsible for operating within an approved financial plan, which includes direct costs, indirect costs, accounts receivable and profitability.


 


OPERATIONAL RESPONSIBILITY:  Oversee the support activity associated with the submittal process, engineering, technical support, CAD operations, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning and business issues, such as, bonds, insurance and approvals.  Insure seamless project turnover from installation to service.


 


INSTALLATION RESPONSIBILITY:  Manage all installation requirements including material purchasing, project scheduling, with fiscal responsibility, installing through Access Security installers or subcontractor management in accordance with company policy in a cost efficient manner.  Manage the technical installation support activity including programming and operating systems according to customer specifications and applicable code requirements.


 


PRODUCTIVITY IMPROVEMENT: Ensure that effective performance measurements are assigned and employees are motivated to achieve and exceed objectives in a professional, timely and quality manner.  Coordinate with and support the sales representatives in order to better serve the customer, grow the business and ultimately increase the sales volume per sales representative.


  


PERSONNEL MANAGEMENT:  Hire, transfer, terminate or affect other personnel actions for subordinate employees.  Set goals and objectives for subordinates, communicate expectations to employees, and periodically review subordinate’s performance.  Identify areas of improvement and implement necessary development and training programs or other appropriate actions. 


 


SAFETY COMPLIANCE: Accountability for employee and office compliance with corporate safety programs.  Responsible for ensuring that employee safety training is thorough, complete, and up to date.  Identifies safety hazards and issues and makes for recommendations and/or corrective actions. Implements safety recommendations and corrective actions in a timely manner.


 


SKILLS & QUALIFICATIONS:



  • High End Security Integration Project Management and/or operational experience in Fire & Security Industry.

  • NICET certifications preferred

  • Comprehensive knowledge of P&L Statements, budgeting and the operations management of a security integration company

  • Excellent staff development, leadership, and decision-making skills

  • Solid work history and credit record

  • Strong ethics and integrity and commitment to work hard

  • Excellent computer skills; Microsoft Office, & ACT (CRM software)

  • Highly motivated team player

  • Excellent organizational skills and attention to detail

  • Professional communications skills

  • Desire to provide superior customer satisfaction

 


BENEFITS:



  • Competitive compensation & benefits package (includes Health insurance, paid vacation, sick, personal, holidays)

  • Friendly team environment with unified goal of excellent customer satisfaction

  • On and Off site comprehensive training

  • Excellent promotion opportunities

 


Interested applicants can apply with a cover letter, and resume which can be faxed to (215) 803-2537 or emailed to hr@accesssecurity.com (attachments in Microsoft word format only).


 


 


Keywords: card access, security, alarm system, customer service, branch manager, access control, cameras, CCTV, AMAG, LENEL, Software House, service manager, Pelco, Panasonic, customer support, intrusion, call center, alarm sales, territory manager, systems integrator, district manager, regional manager, commercial security, Johnson controls, Siemens

 
 

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Contact Information

Access Security Corporation